Reviews for Appstle℠ Loyalty & Rewards

Excellent service!

Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!

Great experience, customer service response speed and technical support are excellent.

Excellent service and support. I have yet to find a more capable and response Support team. I love the product. It's easy to use and a great price point. By far, the best loyalty product available.

Appstle is an awesome tool, but I have to say that I am even more impressed with the support. Henry from Appstle has provided us with exceptional support. He is attentive, smart, and incredibly effective at solving issues with the Shopify plugin. His quick responses and thorough understanding of the technology have significantly enhanced our experience. It's rare to encounter a support engineer so dedicated and capable. Thanks to Henry, our e-commerce operations are smoother and more reliable.

The widget was very glitchy and didn't work well. So I had to download it. Thei rsupport seemed responsive, but a glitchy app is a no go for me.

Just migrated from another company's app, and their customer service representative KATE handled everything for me. She was very efficient and provided attentive service. All my requests were handled promptly. The migration experience this time was excellent and unforgettable. The overall functionality of the app is comprehensive. I recommend everyone to give this app a try.

very nice app with a good support and loyalty program, i will continue working with tham

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!

Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Great customer service. Kudos to Kate!!! Spoke with her today. She is very helpful. She even provided a loom video to guide me. Very clear and direct instruction. I love their customer service support

Bibim Paws

2024-04-27

United States

Setting up was easy and was helped every step of the way

Such a great customer service!! Replied within 2 minutes and instantly helped me with changing the colors so the loyalty program fits my webdesign. Shout out to Nancy for her great help and kind advice.

Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.

We've been through the ringer with a couple of the well known entities in the loyalty space. After being tired of constantly feeling like we were getting gauged on price and then being provided with lackluster support, we gave Appstle a try and WOW! I am so glad we did. So far, the price is more than fair and the support is unbelievable. We've needed a little help getting familiar with the app, setting up our program and moving existing points over form another platform. The team at Appstle has responded immediately to every request and gone above and beyond to help us even with the little things. Very happy customer here.

Mona was an amazing assistant :) Also any time I had any complication this team helped me really fast.

Easy to use and good help/chat in a very timely manner

Very good customer service! App is also good!

Great support and quick response times. I had a stellar experience and got my issues fixed right away.

Milano Straps

2024-04-18

United States

Enhancing customer engagement and loyalty is always a priority for me as a Shopify store owner. That's why I'm thrilled to introduce the Appstle Loyalty and Rewards app, a true game-changer in the world of customer retention. Allow me to explain why this app has become an essential tool in my e-commerce endeavors.

The help support I received is the BEST! I had a question about how to check on loyalty points by customer. Harris created a LOOM Video for me that i can save and access as a refresher. Such a gem! Thank you!

Launched with Appstle Reviews in the New Year 2024, after evaluating multiple options, and so far, everything is going well. We're able to track down tech support via chat easy enough, and get answers to our many questions about functionality. Recommend them. Will update this review as time goes on :)

This app is so easy to setup and use. There are lots of informative videos that walk you through the process and they have a team of support specialists that really worked with me to get all my customers from my previous loyalty app transferred to this app so they could keep all their points. Any questions you have, they are right there answering them. Probably the smoothest transition I've ever had with any app. Thank you to support staff and the migration team for getting me on track!