Reviews for Appstle℠ Loyalty & Rewards

The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.

Set up process is really smooth and an awesome customer support team!

Die App funktioniert reibungslos und ist ein guter Zugewinn für unsere Kunden. Hilfe erfolgt innerhalb weniger Minuten. Sehr zu empfehlen!

Great app for free, the few things that I suggested to make it better the team got back to me quick and if they also liked it added it within 24 hours it seems. Once my store gains traction I will upgrade to the starter pack to support them.

This app is great. Easy to use. Support is also fantastic! Support team helped partial on migrating from another app. Some small adjustments were also quickly made. Great work!

Customer service has been amazing. They help me set the whole thing up and transfer from Smile. Im so happy I made the switch!!

The app is great and has every all the features we are looking for in a Loyalty Program app. Switching from our current app to the Appstle app was a breeze! Hussain brought all the data over, customized the widget, and double checked to make sure the program was set up the same way as before. I would highly recommend Appstle and their great support team!

The Appstle Loyalty & Bundles have exceeded my expectations! With this app, I can engage my customers with loyalty programs and bundled offers in a new way. Its user-friendly interface and seamless navigation impressed me right away. The commitment to customer support that Appstle offers sets it apart. Support is responsive and responds to inquiries and concerns promptly. They know what they are doing and how to communicate effectively.

I am thrilled with this app– it has truly elevated our customer shopping experience. The seamless integration and user-friendly interface make earning and redeeming rewards a breeze. I love the diverse range of rewards available, from exclusive discounts to special offers tailored. Kudos to the developers for creating an app that adds so much value to our customer's every purchase!

If there where 15 stars, I would select all 15! This team of professional experts. is very dedicated and did such a good job of installing my Loyalty system. Which I must say works Top notch! Nancy who led me through the installation, is not only very Knowledgeable but dedicated to provide complete customer satisfaction - well done - the team as a whole got the system up and running in time. Beyond the call of duty! I can highly recommend the loyalty app and the team to anyone seeking a top loyalty program! Franz AbsoluteSkin

Quick response and this rewards app is the only one so far that has allowed us to completely customize EVERY text viewable in the launcher and emails. If you are looking for a rewards app especially if you're customer base is in a different country, this is the best option for sure.

Kate's help this evening was incredible, I've never used an app with such amazing customer service, nothing is too much for them and they always know exactly what you're trying to say, even when I can't quite articulate it properly :)

This is my first reward program and I love it! It's perfect for my needs and easy to set up and run. I had one little problem, totally operator error, I missed a setting. Harris figured out what it was and even made a video (on my account screen) for me to help me fix it. Outstanding customer service, thank you!

Appstle team has never let us down in assisting all queries. Great job on support team!

Amazing support & the app does the job...recommended !

It's "ok". Two problems we came across: (1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't. (2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.

At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.

Updating to 3-stars for a prompt attention from Appstle Customer Service and changes made to the app based on issues we identified. We are standing by for additional changes as discussed (e.g. activity/audit log) that will make this app ready for primetime, at which point we will reconsidering implementing this app for our store.

Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!

Whitlyn Aquatics

2024-01-22

United States

So far, I've had a great experience with this app. I haven't even paid for it or fully implemented it yet, but they've filled several feature requests that I needed before I felt comfortable hitting the GO button with regular progress updates. I've been using Joy Loyalty rewards for almost a year prior, and they NEVER implemented a single request I made. I'll be migrating over this week, can't wait!

Super app and if you have any problem theres a very fast support :)

We use APpstle subscription, so it was the obvious choice to use their loyalty program as well. Works great!

Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!

Lovely Experience, the support team is beyond fantastic, quick to respond, easy to talk to, gets whatever you need done asap and are happy to confirm all the details when they make changes to make sure they're correct. I look forward to staying with them!

The customer service and support is exceptional! Highly recommend :)