Reviews for Amazon MCF by WebBee

Excellent app for connecting your Shopify account to Amazon. The inventory is synchronized automatically, and orders are automatically fulfilled.

La app funciona super bien, y el equipo te da un soporte increíble! Es posible tener videollamadas para que te ayuden a configurar etc. Lo recomiendo!

The customer service with this app is phenomenal. If you have an issue, someone is available to jump on a zoom with you within 5-15 minutes and solve this issue with you on a share screen. I feel very supported and comfortable using this app for such an important part of my business.

I have been using this app for more than a year. Since half a year ago a problem has arisen that it is not possible to use Amazon's most basic delivery service, but only the option of expedited delivery. This has caused our delivery costs to increase by 50%! We raised this issue six months ago, but they never resolved it. I estimate that we lost an additional $5,000 in delivery costs. I think if there is another app that can replace this app, I will not hesitate to replace it. 2022.10.28 The company eventually helped me out. I must say that the app's overall experience is good and very easy to get started. It should be the best of its kind at this point. Just wish you guys would have helped us out sooner when I was running into problems.

Very responsive supports. Great job and keep it up! Will definatly be our first choice for consideration on other apps we might need.

Smack Apparel

2022-10-20

United States

Awesome App - Been using it for 3 years and makes the fulfillment of our Shopify orders 100x easier!

They have been very helpful, delighted with the service they provide. I recommend it 100% the application works very well.

I was terrified of using this app and customer support helped me set up everything in just 1 day! Everything works great and I can manage the app by myself now. Thank you Manish and Tarishi :)

App works as expected, support is amazing, they reply blazing fast and always with helpful answers. I would make the interface a little bit more user friendly and nicer design, would be nice if they implement shopifys Polaris framework. Recommended

We're utilizing Amazon MCF - WebBee to replace traditional warehouse fulfilment and have loved how it works so far! Onboarding was simple as was connecting with WebBee's support to help walk me though configuration. I recommend this app to anyone looking to utilize Amazon to fulfill orders.

I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.

It may be intimidating at the beginning but it is actually very user friendly! Their support was outstanding! I jumped on a Zoom Call and we make sure everything was set up properly plus I understood ALL the features! Powerful app, thanks again!

Customer support is excellent. Not only did they solve my issues but they were supper helpful training me in the process.

I've had a couple issues but their CS has always been on top and always solved each of our concerns. I would definitely recommend.

We have used the WebBee app for two shopify stores and it is so easy to set up. Just 20 min with customer service and its done. Will recommend to all my clients!

I recommend this app. We use it to connect our Shopify listings to our Amazon listings. It works really well and has a lot of options to configure. It also has geographical location options to show your products to the customers in the countries you ship to, and where you have inventory available. It has increased our sales worldwide. Their customer service is active and resolves all our doubts. We had a video call with them to work on new features and set up our store. Their answer time is really fast and professional.

I used this app to connect my shopify store fulfillment with Amazon fulfillment. The app was easy to use and when I needed some extra support, the support staff were readily available, super helpful and patient with all of my many requests. Seamless service and app. Highly recommend!

Manish provided excellent customer service. He was patient as well as knowledgeable. My issue was swiftly resolved.

This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! 100% recommend this app

Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.

I have had a lot of success with this app. They are very responsive, competent, and professional. They help me understand the background processes better to generate more revenue. My sales have been through the roof since I added this app! I would NOT try another app. This team is the real deal...!!!! -Brian Mohika, RN, CEO of CathWear

This app does exactly what they say it does - it links your Shopify products to your Amazon FBA accounts. When people buy your products on your Shopify Store and you have inventory at Amazon, this will submit the part of order that can be fulfilled by Amazon to them, automatically. The best part of working with WebBee is their customer support. It is amazing. Of all the software and vendors I use for my busines, they have been the most proactive and helpful. They reached out to me before I knew there was a problem and walked me through it step by step to fix the error, that I created when setting it up. This is not the most intuitive app to use, but it's not hard. There are just nuances you have to learn due to Amazon FBA terminology, which I wasn't familiar with. Once you get the hang of it, which was within two days of my support session with them, I felt confident with what I needed to do. If I could give them ten stars, I would. And, I never write reviews. They were that good at supporting my issues. Bravo, Team WebBee!

Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.

Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!

Works perfectly for orders being fulfilled by both US Amazon and UK Amazon. Great support! A must have app