Reviews for Amazon MCF by WebBee

great customer service, top notch

Great app — everything works smoothly. The customer service is incredibly helpful and lightning-fast, always ready to assist. They usually reply within seconds!

We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.

REORIA

2025-05-14

Very good tool, allowing me to quickly sync inventory between Amazon and Shopify. Highly recommended!

Our company initially intended to utilize this application for order fulfillment and logistics through Amazon Multi-Channel Fulfillment services. Given the substantial monthly fee of USD 19 for this application, which is notably expensive when compared to Spotify monthly fee of USD 25, we proceeded with implementation. However, during actual operations, we discovered a severe systemic defect when Shopify order data is transmitted to Amazon's system: critical customer delivery address information is randomly lost, resulting in erroneous shipments. This major system malfunction exhibits intermittent occurrence patterns, posing significant operational risks to our company. Due to these system failures, we were compelled to conduct emergency reshipments and compensate affected customers, resulting not only in substantial financial losses but also severely damaging our company's reputation. Based on these numerous issues, we, as a paying customer, have made the immediate decision to terminate your services and explicitly state that we will not invest additional resources to assist in testing or improving your product.

They are an amazing team. Had some issues, they jumped on a Zoom call and helped trouble shoot it live. Works like a charm now.

Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.

Incredible app and the best customer service team you will ever find. A++++ Don't even think about the others ! (I tried them all before finally finding my home here!!)

Lily England

2025-03-11

The app is very a straightforward and reliable app.

Inventory not syncing. We are in big trouble due to this. We are getting orders but we have no stock on Amazon. WebBee is unable to sync the inventory from Amazon.

Love this app, great customer service and support.. the team are amazing!

Great app and support, really quick to set up, and probably the most advanced features out there

awesome app. Booked a meeting with support the same day, he led me through the set-up and - wham! - it works: routing our cutomers' orders to Amazon and getting the amazon information back into the shopify app in no time. Transparent, great information, smooth and easy. At decent pricing, too. Enabling us to set up our online store with Amazon fulfillment in no time. A relief. And friendly - real human! - support available instantly! (not like Amazon....)

Läuft super! Auch der Kundenservice hilft schnell bei allen Fragen

Highly recommended! Shivam was very kind and helpful

very useful

The setup was straightforward, and it saves me so much time. Plus, with Amazon handling the shipping, customers get their products quickly, which has really improved their experience with my store.

Vraiment top et fonctionne sans soucis pour envoyer et synchroniser les commandes et stock avec Amazon FBA. Tout se fait automatiquement sans intervention de ma part, cette app' est top, je recommande !

Shivam was very helpful. I had an issue with the inventory and he helped me a lot. Thanks! Hello Thank you for sharing your experience! We're so glad to hear that Shivam was able to assist you with the inventory issue. He truly values helping our clients, and I’ll be sure to pass along your appreciation to him. If you need any further support, don’t hesitate to reach out.

Highly recommend WebBee - great customer service. Hello Thank you so much for your kind recommendation! We’re thrilled to hear that you’ve had a positive experience with our customer service. Your feedback motivates us to keep delivering the best service possible. If there’s anything more we can assist with, please don’t hesitate to reach out.

Weebee is always responsive and helpful. I highly recommend them. The price is also very competitive and they are also working to connect with other social media platform. I also really like manish and shivam for there on going help in mapping our products. Hello Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with WebBee. It’s fantastic to know that our responsiveness and efforts to expand social media integrations are making a positive impact on you. We’ll be sure to pass on your kind words to Manish and Shivam—they’re truly dedicated to helping our clients succeed. Your recommendation means a lot to us, and we’re here to support you in every step of your journey!

great app, great customer service!

The team behind Amazon MCF by WebBee is very responsive and can get you up and running in no time. Would recommend.

Pies Sucios

2024-08-23

Spain

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.

Very good customer service, great product, everything is working perfect.