Reviews for Amazon MCF by WebBee

great app, great customer service!

The team behind Amazon MCF by WebBee is very responsive and can get you up and running in no time. Would recommend.

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.

Very good customer service, great product, everything is working perfect.

This app makes it really easy for me to sync my products from amazon to shopify!

Very helpful customer service!

Great service and Shivam helped resolve the issue very quickly and easily

So far, so good! Great way to streamline Shopify orders to my Amazon fulfillment!

Shivam from the support team was amazing in helping me sync my Amazon Seller Central account to Shopify. The issue only 5 minutes to resolve and he was happy to jump on a call quick call to guide me through the steps. Great support team!

Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!

UPDATE 07/2024, I now switched to another app because WebBee always showed "out of stock" for our digital products that do not have a physical representation on Amazon. Overall the app worked great until we made our business too complex. ORIGINAL 04/2023 Connected our store yesterday in a 30 min support call with Malik. Works like a charm. I give it: -10/10 for functionality -6/10 for desirability because of the ugly UI -> You need support to set it up!!! -8/10 for viability i.e. pricing --> I hop you like the reference to the 3 important design thinking criteria for successful products. Pro: - Great support - Can do what I need - Pricing Con: -GUI is not great What it can do: - Sync inventory from Shopify to AMZ every 40 min or so - Automatically (or rule based) creation of MCF orders for your shopify orders & getting tracking no to your customers via email then What it cannot do - Import orders from AMZ to Shopify - Manage listings or anything

Webbee is a great app. Easy to set up and great support!

Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!

I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.

Excellent and swift support!

All the functionality you need to use MCF with Shopify - amazing customer support :)

definitely excellent support

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend

Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.

love this app makes selling on bot shopify and amazon super easy.

The app works well and is easy to set up.

The support associate was very knowledgeable, experienced and polite. He was very fast in fixing the problem while explaining what he is doing and what should be the result. It's a very high support level. I wish Amazon's support team would reach 80% of this service

The app is very nice and allows you to create product bundles even though they are not listings on Amazon. The support is also great and very fast. They connect with you right away and remote in if needed.