Reviews for Amai PreOrder Manager + Notify

Great app and amazing customer service! Will definitely continue to use. Customer service is always extremely responsive and helpful.

If I could give zero stars I would. I never installed this app or activated service and I have been getting billed for 2 years. I canceled this service once before when I first saw I was being billed and I am getting billed again. Be careful this app will continue to take your money even after you cancel service and you may not even know that you have this app active on your website.

DO NOT DOWNLOAD THIS APP IF YOU HAVE SUBSCRIPTION OFFERINGS ON YOUR SITE. We downloaded this app and did not implement anything and it caused our site to go down. We had to bring in a developer to fix the issues caused by this. It ended up being a very expensive and ridiculous issue.

This app is the truth. very helpful, and straight to the point. would recommend this app to all apparel merchants.

Very lean pre-order app with exactly what you need. Apart from that, the app support team is lightning fast and delivers excellent support.

Carving Social Club

2020-12-14

Spain

Great app so far. At the moment is working well for us. We recommend it. Once you figure it out it works good.

App does not work. Button is not showing. Various error messages appear to customers of our ecommerce.

At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.

Fast, efficient. Awesome This has been a help to our business especially when facing uncertain lead times with our products through Covid.

Prism

2020-12-01

United States

This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.

Very helpful support, they fixed my problem in half a day, app looks solid aswell, waiting for the first pre-order to be sure

We used this app for a couple weeks as we had our Bath Collection box available for pre-order. We only needed the Free plan so it was perfect and we really like the experience. A few days back we deleted the app in order to make the product available, however we didn't follow the unninstall procedures and we ended up messing that product page. Luckily, I message the support team which fixed everything in just a couple hours time, I was surprised with the rapid response and the professionalism. Like I said, we didn't pay for the app and still they treated us like we did. That is awesome! Thank you Charie and the app developers!

The only app how work perfectly with the different variants of a product. All my client will have this app, for sure! Thank you very much!! 100% recommended and also a great support! I love the Suggest Idea button, great work <3

So far it doesn't work at all and I can only get hold of a bot which is incredibly unhelpful. My test item is tagged as a pre-order and instead of saying SOLD OUT (as before) now it just lets customers buy it. No PRE-ORDER button showing up at all. Meh

the app that you MUST stay away from! leaves code in the background after deleting, and dramaticly slows down your site which comes down to drop in sales. BE WARNED!

STAY AWAY!!! Trash app, crashed and destroyed my shopify store!!!! Had to pay a developer $500 to clean all my code and delete this trash app. DONT YOU DARE USING THIS!

Great app! Also, great support, I had some hiccups while using the free version, the support had the developers fix the issue in no time! I really like that you can give a customized button and also have different pre-order button text for each individual product, giving customer the correct information.

easy to use, and not too much issue! good app and good support, and charge flexible , you can use it whenever you need it

REALLY HATE HOW THEY KEEP CHARGING YOU FOR THEIR SERVICE AFTER YOU DELETE THE APP AND CONTACT SUPPORT TO CANCEL THE SUBSCRIPTION. IDK WHATS SO DIFFICULT ABOUT ADDING A "CANCEL SUBSCRIPTION" BUTTON

Jamstik

2020-11-12

United States

The pre-order manager got us through a period when we were waiting for inventory to arrive, and allowed us to keep making sales. Thanks so much to the team for the great experience & plenty of customization included.

It first started out all well - but now some variants can be bought - although the preorder is enabled and active. Other variants can’t be preordered at all because the button doesn’t appear.

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.

Customer service was really really helpful, integrating this into my theme. I ended up going with a different app for my launch, due to other circumstances, but this app was great.

If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!