Reviews for Amai PreOrder Manager + Notify

Settings don't save, and when we launched with pre-order option - we weren't able to convert sales because the app didn't work. We submitted many support messages and even upgraded further to the premium paying level and weren't able to resolve the issue still.

WOW so simple! I thought I'd test the market with a new release so wanted a pre-order function. This was easy to turn on. Thanks

no pay later option..................................................................................

Great app, but the support is basically non-existent! I would give it 5 stars, but when I needed them a few times they just never ever answer :( And to date, they still have not answered and I need help!!!!

Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!

Would love to rate this better as it perfroms a great function for our buisness, butt he customer service from the company is very poor and there coding keeps confliting with other programs so keeps causing glitches and oversells products leading to an issue of refunding alot of items. Customer serrivce really needs to be worked on and having a Contact number people can call for support to get it fixed would solve alot fo the issues.

The app is easy to use and has all the important functions on board. The Suppurt team is very helpful and was able to deal with my concerns within a very short time. I can recommend this app.

so far so good hope this works for me . preorder is the name of the game..................................

we've been using it for over a year. it's good. the management dashboard can be more user friendly by allowing copying product listing

We've used this app on a handful of stores and it's returned a significant ROI by generating sales that would have otherwise been lost due to stock delays. The support is always prompt and helpful. As well as securing orders, we also use it to gauge interest in new products and ranges, helping us to better plan and manage our product development and stock levels.

I used this app to help me do an item presale and it worked awesome! I was able to get the sales I needed to know exactly how many to order. :)

221B Tactical

2021-03-13

United States

Love this app the way it helps us to take pre-orders. Customer service is top notch. We had to customize new theme and Charie took care of it promptly so that we could migrate to new theme seamlessly. Highly recommended.

Great app and easy to implement. The dev team were helpful in customising our fonts so thank you for that!

I'm a new user of the app but thus far it has been very easy to use and setup so very happy. I would recommend the app to any Shopify users.

Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and how it displays on my site. If I want to know any of the above then I have to immediately pay the monthly fee. Rather defeats the objective of a free trial, methinks. UPDATE - thanks for the reply. I welcome the clarity. In my Shopify dashboard, it still mentions a 7 day trial. Additionally, I received an email from your Customer Success Representative who states "Should you wish to know more about how the App works? we are happy to offer a 1-month free trial if you decide to continue to use our app. Just let me know your Shopify URL and I will make a request to the management for a 1-month free usage. Do you want to clarify, further? FURTHER UPDATE - after removing the app from my store I found that not all the code was removed. This caused problems on my storefront and I had to remove the code manually.

Love the simplicity and ability to add a message at checkout. The option to trial with one item for free is perfect to trial the app.

Don't use this app !! After uninstalling the app, the add to cart button is not working, we lose a lot of traffic and conversion, and nobody from the development team resolves the problem We are still waiting for the customer service response but it looks like they don't know what to do in this case.

I use the app for pre-order items. The developer reached out to see how things were going within a day or so of installation and I was having some trouble because I just did not know what I was doing. He made the necessary adjustments within hours and all is good. His customer service made me feel a little better about spending the money on the monthly fee. I would definitely recommend this app.

The app was great, but with some bugs. The support team connected via a Collaborator account and broke the collection pages by inserting a script that was running on an infinite loop, probably a bad attempt to show the Pre-order button on the collection pages.

After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!

We are using this app to put up pre-orders, our theme is heavily customized and it took some doing from Amai to get it to work. After i mentioned the issues, they got right on it and solved the issues! Only thing i would love to see added, is to be able to add an expected shipping period. Great app, great support!

Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.

Would love to give this app 5 star, but the app does not work and support seems to be missing. Currently my pre order / add to cart is missing after activating it.

I used this app to help us sell in the beginning whilst our production was being made. Very easy to use and if I had any questions they were really quick in getting back to me and help. Would recommend it!

A very useful app with a fairly robust set of features such as over-ordering limits and button customization. The app developers were very helpful in fixing some issues we had and resolved all of the issues we had within 24 hours. There's even a suggestion box built into the app for other users to vote on changes and features they would like implemented. Would recommend.