Reviews for Amai PreOrder Manager + Notify

I love this app! The team provides fantastic support. They have gone above & beyond to support our site and always respond to me in a timely manner.

Love this app! Superb support. Responded in a timely manner and they were able to customize the app to fit perfectly within my theme. Would definitely recommend.

Luxy Hair

2020-01-21

United States

This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!

Made my Add To Cart button dissapear and load after 5 seconds. The effect stayed even after uninstalling and had to be removed by editing the code.

What a useful app! It allows you to sell pre-order items, without getting your customers confused. Customer service is just amazing, always available and super helpful. Helped me install the widget, as well do some adjustments to match the new button to my theme. Thank you!

Great support (everbody of them), quick response, very good app, easy to work with, - nothing more to tell :-)

Would be better if there was a verification and notification before upgrading from free to paid when setting up the app. Good thing the support team was very responsive and helpful to correct my issue.

Amazing easy app for pre orders. It was convenient and I highly recommend it. They’re customer service is amazing they help right away and efficient.

Best customer service ever. They helped make the button work and look nice on my site. and it works!!!

Read the reviews and it's all true. Great app and support is prompt and helped me set up fast and easy!

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Great support and very fast response time! Julia did an amazing job to walk me through the process and answer all of my questions.

Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.

I use this app for a few things, one to discreetly show suppliers what products we would like to add and how they would appear, and also to keep getting orders when items are sold out by the supplier

This app has solved some business problems I’ve been managing for a long time - pre-orders. From our products, we always have different items arriving at different times which has been a massive customer service headache with constant enquiries about when it will arrive (as many customers will not read this info on the product page). Now we have a simple button - instead of “buy it now” it says “Pre-Order for January” “Pre-Order for February” etc. I love that the button is customisable for every product. For us the monthly cost of this app saves man hours in responding to enquiries - thanks guys for this solution!!

Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend. I have sold a lot through this app with preorders and plan on using it further.

3D Printing Canada

2019-11-29

Canada

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

I used two pre-order apps before this one and always had a bug somehow, this one is more expensive but works perfectly and support is really responsive !

The app is awesome that help me generate plenty of sales. Had an issue with the app but their customer service is first class. Got it solved within the day.

I was setting up an item in my store that I needed to be available for pre-order, couldn't figure out why the Pre-Order button wouldn't appear. CS popped up and inquired if everything was working properly and helped me quickly resolve the issue. Thank you!!

TOYTAG

2019-11-26

Singapore

I was having a little issue accessing the app from the backend. I emailed the support and was surprised by the super quick response from the CS team. Artyom from SpurIT was super helpful. Great support from the team! Kudos!

Great app that does exactly what it's supposed to. The interface is super sleek and straightforward to use, and offers lots of customisation. The support team have also been great when needed. Would definitely recommend the app!

Very good app and very good support. Had some problems due to VPN and the team was very supportive and patient. Thank you for all the help!

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

There is no option to downgrade back to the free plan when you no longer need what the paid plan offers. You basically have to follow all the steps for properly deleting the app, then delete the app - just to cancel your paid subscription. Then I guess you can reinstall after? - I dunno, their support team after 3 messages still wouldn't just tell me how to do and I don't want to risk re-installing and then getting charged again since I don't actually know how it works and they won't tell me (and this info is not in their knowledge base either) ---- so that's another reason for the lower rating (support responses). They just give you vague answers instead of just telling you how, wasting your time.