Reviews for Amai PreOrder Manager + Notify

So far so good. Had a small issue with the 'Pre-Order" button not showing up, but the customer support team was able to assist right away and get us up and running.

Awesome app, us to solve a problem! If you need something to pre-order with a clean design and easy to use, this is the app you need.

Fast customer support, really helpful and efficient, sorted my problem right away. Would recommend

Fast customer support! Easy to use and you can save time and money with the unlimited plan! I love this app so far!

Very good experience with customer support. Responded right away and quick to resolve the issue. Thank you.

Great customer support, the product works as expected — excited to continue using it! Pre‑Order Manager 2.0 is the way to go to manage your pre-orders and test new concepts on the site!

There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.

Rolled the Pre-Order app out on our site and performing wonderfully. Support team could not have been more helpful, top-level support! Highly recommend this app for ecommerce websites that offer pre-order service or have occasional stock outages.

I installed this app easily and had PreOrder products live within 15mins. Later that day I changed the "Store Theme" which affected PreOrder Buttons on website. After a couple emails the support team had the update corrected and live on website within the hour. I highly recommend the app!

great application, great support, all at the right price. I recommend this application with your eyes closed

**Update #3 (4 Days Later)** I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D **Update #2 (1 Day Later)** I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating! **Update #1 (1 Day Later)** I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back. **Original Review** I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.

Great and powerful app with flexible configuration, great support team, awesome guys! Definitely 5 stars

Nice app with nice features, it's great that the app allows using 1 product for free to test it, highly recommend!

Great customer service! Thank you for getting back to us fast. It's key when dealing with the e-commerce fast paste environment.

I like this app because it's easy to use. Hate that it's $25 a month but that's the price of doing business. This is the third pre-order I've downloaded and again, I've found it to be the easiest to use so far.

This is a tremendous app. The global pandemic has caused shortages of some of our most popular products. Rather than having people visit daily to see if items are in stock, we can take orders on a first-come-first-served basis. The only thing that I did to improve the situation is that I switched the payment settings on our site to only take an authorization. We will process the sale when the items are back in stock and ready to ship. I had some issues getting the button to work with out template, but the team solved it in under 20 hours. Great work! Paid for itself in the first few hours.

Sanshee

2020-05-20

United States

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.) The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

Really good app, client service reactive and present when needed. Congrats to all for the good job..

Rex Specs

2020-05-19

United States

Great app! Customer service was very responsive and helped us fix a small issue very quickly. We're excited to have this to start selling new colors before they arrive.

I downloaded this app to receive pre-orders for a new product that was coming in. The app performed very well and was very easy to install and use. I would definitely use this app again when needed. Also, great customer service follow up by Artem.

I only have this on 1 product and I was charged. I will be deleting this app, I was just trying to see how it would work for 1 subscription product.

We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

This app is very easy to use and I was astonished by the quick support that they provided. Thanks to them I was up and running in no-time!

It was hard to fit to my theme though, they worked hard to make it. Functions are good and easy to use.