Reviews for Amai Local Pickup & Delivery

This app is amazing for store pickup and delivery options - very customisable and user friendly. Their developers are also extremely helpful and effiecient.

Nic was great. When changing to a new theme, any issues were quickly resolved. Everything was not a problem. Response was quick and he went out of his way to help.

Nic was amazing, he answered all my questions timely. Then they made my site looking so professional with there application. They have great customer service.

This app do exactly what we want. The supporting team is very good. Quick responses & very cooperative. They help me fix the google map, remove store opening hour & fix translate problem. Definitely recommend this app, and if you have issues of this app, the support team will be there for you right away.

Great app, simple and easy to use for multiple and complex delivery options. Amazing and quick customer service and support! We highlighted an issue with the app and how it doesn't quite work for UK delivery. They got the dev team on it immediately and it was rectified within 24 hours. And this was at the weekend!

Awesome customer service, always answered to our issues with the app, I believe it still need some more configuration options for the email delivered to the stores but I hope that change with an update someday.

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick up and even free gifts app both paid and where so happy we found them ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Great app! Great support. Very flexible, an ideal companion if you want to provide your customers with additional delivery options.

Again support has been extremely helpful assisting us to implement some changes in the website. Very quick and effective service! We are very happy with this app. Once the app was installed I had a few issues that needed to be fixed before it went live. Nicolas Bui (Secomapp support worker) was immensely helpful and surpassed all my expectations.

Excellent Customer Service, Thank you so much for all your Help

This app MUST HAVE everyone who make deliveries to pick up points. Support team is great. We have solved all integration questions. 5 stars!

I just launched my site and was worried because I have such specific parameters where we can deliver locally from our brick and mortar store. All my questions and concerns were answered promptly when asked. Special thanks to Nicholas Bui and Luna for the support!

it has all the features you need for pick-up app. Plus, the customer service is really top-notch, they are sincere, helpful and quick in response. Very positive experience.

Premier Yarns

2018-05-21

United States

Proceed with EXTREME caution if you install this app. Below is the summary of the experience I had with this app which has been provided to the developer. 1. I uninstalled the App yesterday because it was not performing correctly. The app was very slow and did not always load. 2. When I uninstalled the App there was a bug and it did NOT uninstall all of the code from our custom theme. 3. Because the app had a bug and did not uninstall correctly, our shopping cart was COMPLETELY DOWN 95% of yesterday [Sunday] and customers could not check out 4. In all my time with Shopify [since Sep 2016] I have NEVER had an issue uninstalling an app on Shopify as I have with yours. I spent my entire day with Shopify trying to have this fixed which it was at 7:30 PM 5. I will email you the bug detail and what was commented out in our theme code once received from Shopify on what they fixed. I DO NOT want ANYONE to have to go through this.

Great app! Great support! Works just fine.

App is well thought out and does what is says it will. Very quick and professional support!

Great and responsive support, answered all our questions, and helped us fix issues we were having. This plugin saved us a lot of time.

Easy to use and set up. Support was very helpful and quick

Support was quick than the previous app. Answer was detail and easy to follow. Will use in the next app

Babysupermarket

2018-04-09

United States

So far very nice. Easy set up. Works well

Customer service was very helpful and answered all my questions!

great reactivity, great support, great app :)

Great app, very useful for my store

The support from App dev team is very great and they were help in fixing issues if any raised. Most trustable & effective team.

Customer support is great, and will assist you quickly + efficiently.