Reviews for Aliexpress Dropshipping & More

This app is really starting to irritate me and causing losses as the price sync does not work meaning sometimes after a customer has purchased from my store, once I go to place the order the price has increased or they end up paying regular price with me having to add more money for shipping. October 2018- I have now decided to delete this app after having to refund alot of orders due to the system not syncing and updating on stock and price.

I have started using this app and it is amazing, and basha can help you with any doubts you may encounter along the way. I really recommend it.

I used this app to help me find more products. Ravi was very helpful in helping me navigate the app.

I was having difficulty understanding how to import products from sites other than ali express. A quick chat with Rabbani helped clear things up! AMAZING support.

Super helpful Rajendra assisted in getting my pricing correct for my store much appreciated many thanks

Great app for importing products from AliExpress that are not available on Oberlo. Rajendra was a huge help when I didn't set the specs for my account correctly and stepped into to help out. Thanks Raj - awesome customer service.

This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.

This app could be great if its actually working. Some buttons does nothing. I cannot manage or update imported products. Autosync doesn't work all the time, and the app itself is very slow. I've downloaded the trial a month ago and they've started charging me 3 weeks ago, but I couldn't use it for my work at all because some functions suddenly stopped working. :( I hope they'll fix the problems soon otherwise I'll ask for a refund.

I couldnt complete my order and i didnt understand why Rabbani sat with me and helped me figure it out, he was Great HELP!

I had a question concerning shipping and Razi was very helpful in explaining to me how it all works. it will benefit me in other avenues of my business. Thanks, Razi.

Just downloaded this app for my dropshipping business and had a few questions about shipping - got great and fast responses from the support team. The live chat customer care associate was informative and provided resources for further information with regards to my questions. Overall very happy with this so far - has made the process easy!

I have been back and forth with things over 2 years pls don’t laugh to whoever sees this I was back and forth with everything trying to cover not going backwards I reccommend you try to wait in get in touch with sai raghav he anwsered all my questions within a hour 5 stars all day great advisor will get to the bottom to any question was a pleasure

app works great. I had some questions and I contacted support and the guy named Sai helped me with everything.

Freakin fraud app. Cancelled my subscriptions months ago, but they keep withdrawing my money from my credit cards, despite informing them many times.

best extension. sai raghav from support was very kind and explained me in detail anything that was unclear from the beggining. definitely recommend !

I had a question and customer support (basha) really helpful. to the point of what I was looking for

The app is really great tool for dropshippers. I liked customer service support by Razi, he is a helpful and patient guide. Some features of the app are semi automated so before doing settings, consulting with customer service is preferable.

i used this app for my store and its good, the support team (rabanni) helped me out straight away they provide support in every way possible

I ENJOY THE TEACHING OF RABBANI, HE TAUGHT ME STEP BY STEP PROCEDURE. HE IS VERY HELPFUL AND VERY PATIENT....

I'm using this app on a Shopify store I'm setting up! The app is fabulous and the support team are above and beyond! The Chat Support is instant and extremely helpful! Rajendra was super helpful and supplied me with the perfect information I needed as per my question. Thank you!

I had a big problem and Rabbani help me. Since I have no techno skills his patience was outstanding and ability to get me to where I needed to be was great. Thanks Rabbana so very much.

Im owner of www.tabathasstuff.com ok guys the people in chat are great i deal with rabbani alot they always answer quickly and send screen shots if your lost or cant figure something out i can quickly add products to my shop tracking, contact, is easy and convienent i reccomend them highly

Rabbani shaik was amazing ! i had trouble fulfilling an order and he quickly helped me solve the issue.

I had an issue with a dropship item and Rajendra was very helpful in solving the problem. Excellent customer service.

I like this app, it could be a little clearer in the conditions pricing at import. I entered that at $50.01 to $100 i would like my price adjusted by 170% what it actually did was add 170% to my cost. so on an $82.00 products was getting a price of 223.00 instead of the 139.00 i was expecting. A quick chat with Razi at the online support cleared up the issue perfectly. I gave the app 4* but Razi gets 5* for his explanation.