Reviews for Aliexpress Dropshipping & More
Pure Presents
2018-11-03
United Kingdom
Great APP, fantastic support! A worthwile addition to any store. Sai Raghav was a very helpful assistant
Homedecor@gardenn
2018-11-03
United Kingdom
The great app, fantastic customer support her name is " Razi " he is a professional because of him I'm rating Aliexpress 5 STARS.
Allnature's Resource
2018-11-02
Canada
thanks sai raghav for your help. thats was great in help fix my store issues. great support. i recommend it
discountdesignhouse
2018-11-01
Romania
I had some problems with installing the app, but ask Razi help and of course, he is there to cover my needs. I don't know yet how the app works but, Thanx a lot Razi one more time
ShopwavePH
2018-10-28
Philippines
I was having problems activating and choosing the plan i want. But Razi was helpful and we were able to fix the issue quickly. i've read about the quick customer service, now i'm a believer.
Pug You
2018-10-26
Canada
Loved this app - I recommend it to anyone who want to boost their sales. Easy to install and to configure :) !
TheFamilyMegaMart
2018-10-26
United States
Rabbani was amazing! He was professional and willing to walk me through several of my questions, to give me the answers I needed to feel comfortable. I will use this service again, gladly.
Amorous Playthings
2018-10-25
United States
So Far So Good. I am just getting set up. I was having a little trouble and Razi appeared on the live chat. He hung with me for quite some time and got me out of the rut I was in. Thank You Razi....
Little JV
2018-10-25
Australia
Was having issues and a little confused with how the pricing was being transferred over from AliExpress to Shopify. Rabbani was very helpful with sending me screen shots of what to do to correct the pricing. This app is very easy to work around with and the support from the team and Rabbani was excellent Would recommend
StaleyEnterprizes
2018-10-25
United States
I used this App and Aftership together to keep track of my orders. I can't wait to take it for a test drive. I used the online chat feature to get support setting this up. I spoke to Rabbani, who had all the right answers to get me up and running. I don't know how I could have done it without him. Thanks a Bunch! StaleyEnterprizes - Leoti,Kansas
yvones
2018-10-25
United Kingdom
I was having problems edithing my product with the Ali export App, not knowing fulling how to use it until i was given details on how to use it. Rabbani was the staff who assisted me and everything working ok . Thanks you very much Rabbani.
Kings of Fashions
2018-10-23
United States
I was having trouble with placing orders and tracking. Rajendra, helped me all morning and went above and beyond to make sure everything turned out correctly. Even setting up my aftership account. Thank you and great job!
Oath of God Ministries
2018-10-21
United States
Rajendra was so helpful to me during the initial start-up of the product. I was very impressed! I received a prompt response too! I did not have to wait. It was immediate. Rajendra has a strong understanding of the product and he provided me with several additional steps that he knew I was going to need the next day. I really like this software too. This software retrieves a lot more product from AliExpress than Oberlo. Also at Oberlo you have to wait at least one day before anyone will even address your problem. I abandoned Oberlo for AliExpress Dropshipping and it was a very good decision.
Fashion Delights
2018-10-19
United Kingdom
This app is really starting to irritate me and causing losses as the price sync does not work meaning sometimes after a customer has purchased from my store, once I go to place the order the price has increased or they end up paying regular price with me having to add more money for shipping. October 2018- I have now decided to delete this app after having to refund alot of orders due to the system not syncing and updating on stock and price.
agarralo.es
2018-10-16
Spain
I have started using this app and it is amazing, and basha can help you with any doubts you may encounter along the way. I really recommend it.
Virtual Barware
2018-10-16
United States
I used this app to help me find more products. Ravi was very helpful in helping me navigate the app.
Dazzling Dancing Dreams
2018-10-14
United States
Super helpful Rajendra assisted in getting my pricing correct for my store much appreciated many thanks
Raising Prana
2018-10-14
Canada
I was having difficulty understanding how to import products from sites other than ali express. A quick chat with Rabbani helped clear things up! AMAZING support.
The Meditative Mind
2018-10-14
Australia
Great app for importing products from AliExpress that are not available on Oberlo. Rajendra was a huge help when I didn't set the specs for my account correctly and stepped into to help out. Thanks Raj - awesome customer service.
Best4Petz
2018-10-13
Japan
This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.
The Sun Kissed Me
2018-10-13
Japan
This app could be great if its actually working. Some buttons does nothing. I cannot manage or update imported products. Autosync doesn't work all the time, and the app itself is very slow. I've downloaded the trial a month ago and they've started charging me 3 weeks ago, but I couldn't use it for my work at all because some functions suddenly stopped working. :( I hope they'll fix the problems soon otherwise I'll ask for a refund.
AlphaMensware
2018-10-12
United States
I couldnt complete my order and i didnt understand why Rabbani sat with me and helped me figure it out, he was Great HELP!
Gallery Vibes
2018-10-10
United States
Just downloaded this app for my dropshipping business and had a few questions about shipping - got great and fast responses from the support team. The live chat customer care associate was informative and provided resources for further information with regards to my questions. Overall very happy with this so far - has made the process easy!
Highvalue4less
2018-10-10
United States
I had a question concerning shipping and Razi was very helpful in explaining to me how it all works. it will benefit me in other avenues of my business. Thanks, Razi.
Marleysco
2018-10-09
United States
I have been back and forth with things over 2 years pls don’t laugh to whoever sees this I was back and forth with everything trying to cover not going backwards I reccommend you try to wait in get in touch with sai raghav he anwsered all my questions within a hour 5 stars all day great advisor will get to the bottom to any question was a pleasure