Reviews for Air: Product Reviews app & UGC

Great Support

The app works great and does exactly what it promises, even on the free plan. The support team is very responsive. Hi Kienest, Thanks for your great feedback! ⭐ We're delighted to hear you're getting such good value from our free plan and that our support team has been there when you need them. We're here to keep delivering on our promises! Best regards, The Air Reviews Team

Very good app, user-friendly, worth to try, especially "Hana" - a very energetic and helpful supporter

hana was great she helped us super fast and professional

I recently integrated this app into my Shopify store, and I am happier with the results! The app is incredibly user-friendly and has made collecting and showcasing customer reviews seamless. It has significantly enhanced the credibility of my store and boosted customer trust. A special mention to Audrey from their team, who provided outstanding support throughout the setup process. Her responsiveness, expertise, and willingness to go the extra mile ensured everything was up and running perfectly. Thank you, Audrey, and the entire team for creating such an amazing tool. Highly recommended for any e-commerce store owner!

I can't recommend the Air Product Reviews App enough! It's been a game-changer for gathering and showcasing authentic user-generated content. But what truly stood out was their stellar customer service! Sonny, my assistant, was a superstar! He went above and beyond, walking me through setup with patience and enthusiasm. When I hit a snag with integration, Sonny resolved it in no time, making the entire process easy as cake.

Very simple to set up, works very well and support is great! There's always somebody available to chat in the app and they get things figured out quick if you have any issues. Hi Bert and Jenkins, Thank you for the fantastic review! 😊 We're delighted to hear you found Air Reviews easy to set up and that our chat support has been readily available when you need it. Quick problem-solving is exactly what we aim for! We'll keep being just a chat away whenever you need assistance! Best regards, The Air Reviews Team

Abby from Avada I want to thank Abby from Avada for her amazing service! She was graceful, exceptionally patient, and helped me with all the questions I had. She demonstrated professional knowledge and a genuine willingness to assist, which made the entire process much more pleasant and easy. There's no doubt she is a true asset to the team! Thank you so much, Abby!

Hana was such great help. She helped me so quickly and easily with a problem that I had been trying to fix the whole day Hi synthhair, Thank you for taking the time to share your experience! 🌟 It's fantastic to hear that Hana was able to quickly resolve an issue that had been troubling you all day. There's nothing better than finding a solution after a long struggle! Remember, we're always here to help make your review management smooth and hassle-free! Best regards, The Air Reviews Team

I tried out several other (most popular) review apps before I finally installed Air Product Review. Wish I had done this earlier just to avoid all those frustrations and the waste of time. I love how this app allows me to manage reviews, to integrate with other apps, and to customize its applets on my page. I had a little trouble setting up the star rating widget on several pages, because my theme template does not support this app by default. I reached out to the customer support of Air Product Review, and was connected to Sonny. Kudos to Sonny and the tech team with him, the problem was resolved within a couple hours! And while waiting, Sonny constantly kept me posted about the progress, which was really reassuring. This is definitely one of my best experiences on Shopify so far. Hi Claura, Thank you for sharing your detailed experience! 🌟 We're so glad you found Air Reviews after trying other options. It's wonderful to hear that our features like review management, app integrations, and customization options are working well for you. I notice you mentioned having some trouble with the star rating widget setup – we'd love to help you get that sorted out! Feel free to reach out to our support team anytime, and we'll make sure your widgets work perfectly across all your pages. We're here to ensure your review management experience stays frustration-free! Best regards, The Air Reviews Team

I recommend this app, the customer service is excellent, especially Hana who helped me whith all my concerns in a professional way. Thanks Hana

many thanks for Audrey for her amazing support and ability to resolve all the issues

At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it

The app is amazing right now I am using a free version and works effortless for me, a big big thanks to the chat support done by Jade, she was highly patient and guided me throughout, i have asked her 100 of questions and she guided so well with all patience, gonna purchase the advance for sure, thankyou air thankyou jade. :)

とても親切でした。 設定はすぐに完了しました。ありがとうございました。

Air and Aveda products have been amazing for my store. I appreciate you so much! The customer service is excellent!

your customer support is great . I love Audrey

The Air review team is seriously so helpful that whensoever i asked them to help me out they did all the work from my end. Everytime i pinged them they were available and guided me through every possible step to make my store look good and finish the work as soon as possible. There is this Sonny a part of support team most of the time we was there to help me out. Every help which is related to technical team or if you could handle it by himself he helped me out in every case. Thank you. Hi Lebrador, Wow, thank you for such detailed and heartfelt feedback! 💫 We're genuinely touched by your kind words about our support team. It's wonderful to hear that we've been there for you every step of the way, and I'll especially make sure Sonny hears about your appreciation for his consistent technical guidance and hands-on help. Your success is our priority, and we're delighted to have played a part in making your store look its best. Whether you need technical assistance or general guidance, we'll continue to be here, ready to help! Best regards, The Air Reviews Team

Excellent app with many features available even in the free version. Abby is super supportive and helped me set up the app on my store effortlessly. Highly recommended! Hi Shop Clonet, Thank you for the fantastic review! 😊 We're delighted that you're finding value in our free plan features. I'll make sure to pass along your kind words to Abby – she'll be thrilled to know her support helped make your setup process effortless! We're here anytime you need help exploring more features! Best regards, The Air Reviews Team

very helpful support from Damian Thank you

I really recommend the app. The support is so helpful big thank you to Hana for helping me with my problem.

Great support - always responsive

Great support and service from Hana who provided me with clear instructions and helped with some issues I had with my store. Thankyou Hana! Hi Diamond Canvas, Thank you for the lovely feedback! 🌟 I'll make sure to pass your appreciation along to Hana – she'll be delighted to know that her guidance helped resolve your store issues effectively. We're always here to provide the same level of clear, helpful support whenever you need it! Best regards, The Air Reviews Team

Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.

Charles was great he Definity deserves a raise much more respect