Reviews for AfterShip Order Tracking

Great tracking app, and fast customer support. I would recommend to anyone starting their online store

Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.

love their service. Especially their team is very active and happy to help. I Will surely recommend it to everyone..

The team is very responsive and patient. They provide guidance on how to setup the app and accommodate to client's time. Bravo!

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

I use Aftership to sync all customers order tracking info. Have some questions and customer service Amish & Manish quickly help out with it. I'm satisfied with their prompt answers!

so far so good! great app, good customer service! now I think how could we live without this app.......

I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.

Excellent tracking app shipping for my Shopify store, not sure how I could have done without it. The customer email notifications are fantastic.

The app is incredibly helpful, it allows you to track your orders in a nice way and it's free. Moreover, customer care is very quick, effective, and available. Definitely recommended!!

Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.

Very good help when needed to verify my email. I still need to test the app to see how effective it is. Great customer service very patient.

Customer service was excellent! Very quick and responsive. All my queries was handled very quickly.

I use aftership for other stores I have. My experience is good with it and I will continue using it.

Excellent and prompt service, my problem resolved in minutes. Thank you AfterShip. Good to work with

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

Does exactly what I need it to so, made my page looking more professional and convenient for our customers and Customer Support is very helpful

Good overall. There is however PTT Turkey that they can't seem to track although it's on their list. I've had a talk with customer service 3-4 times about this. They're generally attentive but in this case, all I get is a few exchanges and then complete silence. So, the reported bug never gets solved. On other occasions, customer service was good. Still, Aftership is the only option that we've found to properly track all carriers involved in international shipments.

I used this app for a try and thought it only take about $9/month. I didn't link my credit card Then it charged me $1300 two months through shopify without any notification. disgusting team and bad service. Your reply to my review is forked tongue. If you truly vealued me as your customer, solve the problem then! Don't ask stupid question again and again especially it was answered! REFUND ME AS SOON AS POSSIBLE!

id or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

I love this app. I love the branded landingpage, the facts I can send branded shipping update through Klaviyo... The price is reasonable, no need to start with a big budget.

very good app and good customer service support. I highly recommend it for anyone who wants to have a good tracking app for their store

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Customer service is very helpful and fast with responding to concerns and questions. The product is also great!!