Reviews for AfterShip Order Tracking

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.

Love using this app app. Just exactly what I was looking for to integrate into my website. Puja was very helpful. Excellent customer service.

Instant reply on a Sunday evening. The representative was quick to respond to my query. Couldn't ask for more.

Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough

Exceptional customer experience given by Ankit, resolved all queries, He also made me inform on additional features that i was unaware of

Thanks for help from Ankit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Distacart

2023-07-26

United States

Hi Ankit, It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You. Best Regards Sudheer J.

Outstanding experience She helped me with all I wanted I really recommend this app thanks so much I really appreciate Thanks again

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.

This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.

Ankit was super. His knowledge and patience with me was exceptional. A true customer service representative

I'm still early in my onboarding but so far the customer support is exceeding expectations in both capability and resolution speed. These are very good early indicators of a successful long-term relationship!

The person I worked with explained everything I needed to know very well and made sure I understood what was going on. Great service and Great App. 10/10 Recommend

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

Great app! Great support! Aseem helped me personally, and solved my problem in just a couple of minutes. Cannot thank enough.

The developer runs another set of apps under the name "automizely" that "generate traffic". Guess where this data comes from? It seems to come from unsuspecting websites that installed "aftership apps". Need proof? Go to your thank you page, and you will see several "remarketing" pixels that do not belong to you. The Aftership app seems to collect your user data, and then sell as part of their other venture "automizely". Once I raised it with them, they agreed to remove, but after 2 weeks, they are still dragging their feet.

Ankit was very helpful!......................................................................................

Un superbe service client qui répond correctement à nos attentes ! De plus ils répondes rapidement ! l'application est clair et facile à utiliser !!! :)

Great App, So far everything looks great however for those of you looking for the free plan its a little hidden, if you scroll a little down you will be able to find it.

Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Ankit Pathak for all your help and for making this possible!

Super and quick to sort problem out good app as well. Simple to use and good interface with sleek design

The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.

The customer service provided by this company is outstanding. They are incredibly responsive, always on time, and willing to help with any question or concern. Their promptness and willingness to assist demonstrate their commitment to customer satisfaction. I highly recommend their services.

There is an issue with my order notifications not going through. Sample Order Tracking: 1000021118952 I contacted the chat 'Ritika' and she promised and escalation but still waiting for an update. This is urgent for me.. can someone help ? Incase this review didn't get updated, the issue never got resolved.