Reviews for AfterShip Order Tracking

Saransh was such a huge help in assisting me with AfterShip. I highly recommend the app and chatting for any assistance. She is super knowledgeable and extremely helpful.

Ygwigs

2023-11-05

United States

We have been using this APP for a long time and have a good experience.

My shop is not trading yet, but the app look sleek and easy to navigate. Deep was very helpful. So far so good

Everything is convenient, everything is clear, I recommend it

provide good service.......

This is a very robust, yet pretty easy to use app. I spent quite a bit of time finding the right resources for my customers to get detailed tracking of their shipments AND text updates. This app ties in perfectly with our Shopify store. The pricing is fair for some extra features which we need and there have been some bonus features we got included as well. I'm looking forward to continuing to grow my store with AfterShip.

There was an small issue with the quota allocation but it was sorted out swiftly by their technical team . I have try to use a different app before but it messed up my navigational menu . AfterShip seem to work OK with my theme , is not interffering at all . So far I'm happy !

The platform is very powerful and is competitively priced. Nitish, the customer service rep that helped me get setup was very informative and helpful.

I like it.

Great customer service

Saransh resolved my issue in no time. Great experience!

Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!

Brilliant easy to use interface for shoppers to track their orders! Very helpful and responsive customer service as well.

I did have to speak with customer service and the rep that helped me"Nitin" was very helpful and understood my concern.

Nitin Great app

Quick response, great help from the support.

Terrible experieince. back and forward with their support staff with NO SOLUTION STILL TO THIS DATE. I was charged 70 euro for nothing! CAREFUL with this app, we used it for tracking but they were importing our orders which racked up a 70 euro bill which we didnt know off! There support has helped us with nothing either. I would give it 0 stars if I could. Still no help!!!!!

The Nichole Collection

2023-10-27

United States

This app does nothing for you on the basic PAID plan. You're better off using a free tracking site. If you want ANYTHING extra (like a custom URL for your tracking so it doesn't show THEIR name in the URL) you have to pay $239.00 A MONTH!! Customer support sucks too, all they do is give you links to read articles when you have a question. I'm uninstalling this app and I JUST installed it.

I am a beginner and this app is truly amazing and problem-solving for tracking... Amazing

Servizio Clienti super top. Grazie Ankit!

Excellent service, thank you!

Aftership's support was amazing! Pryia guided me and helped me as much as she could. I was super happy with the service! Thank you!

Great customer service, the sales rep walked me through solving my issue quickly and efficiently. I would recommend.

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Great service, Nitin solved problem straightaway! Awesome.