Reviews for AfterShip Order Tracking

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !!

Atendimento de excelência, sanando todas as duvidas e auxiliando no processo inicial de utilização da plataforma.

Great customer service

great and fast support, the lady solve my issue with a lot of kindness and patience! Thank so much

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

I'm on the 7-day trial, which was extended to 14 days, so I have more time to learn how to use the app. Customer Service is quick and helpful! Excellent app! You can customize the customer's notification email with your logo, send automatic updates, and lots of features! Thanks for your help Ankit.

good

I recently had the pleasure of interacting with Shreyasi from Aftership Tracking Support, and I must say, her professionalism and dedication to customer service are unparalleled. She promptly addressed all my concerns, providing clear and concise solutions. It's evident that she genuinely cares about the customer experience and goes above and beyond to ensure satisfaction. I highly recommend Shreyasi and the Aftership team for all your tracking needs. Kudos to such exceptional service!

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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great app for beginners, easy to use and has free plan

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Very good customer service

Love working with Aftership, they are super efficient with support and provide my customers a very valuable service. Much appreicate you!

Good Customer service

Boho Beach Hut

2023-09-11

United States

Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!

Coastal Passion

2023-09-11

Italy

We've been using this app for years now with no issue whatsover. We are very satisfied with all the functionalities and with the support.

I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process. The standout feature, however, has to be customer support. They are incredibly responsive, any time of day or night, always ready to assist with any issues. In particular, Shreyasi has been a beacon of support, constantly going above and beyond to ensure a smooth user experience. A genuine asset for anyone looking to streamline their shipping needs.

Had a conversation with Aditya and she solved all my issues, really really nice App and a perfect support!!! Thank you!

I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.

Excelente aplicación y soporte técnico muy amigable. La recomiendo

Great app for order tracking, they take away the stress of customers wondering where there package is they also have awesome customer service Garvita helped me fix a issue in a matter of seconds

Well-made, Easy to use and very helpful and handy and an amazing assistance.

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

The response is quick and satisfying.

I had a pleasant interaction with shreyasi from Aftership's customer support today. She was kind and attentive to my needs. I appreciate her assistance and the easy-going experience. Thank you, shreyasi