Reviews for AfterShip Order Tracking

Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers. We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience. If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you. Best regards, Team AfterShip

Priya was helpful and very knowledgeable. Services could be further improved though if agents could be more patient and guide me through the steps bit-by-bit instead of just a walk in the park (by sending a screenshot of the 'settings' and expecting me to know where to locate it). Last but not least, I would have preferred it if Aftership's agents could offer to help us integrate everything properly instead of us trying to navigate the whole app interface and syncing everything all by ourselves. Also, as someone who values my privacy, I do not really fancy the idea of screen-sharing (video-calling) to show me how to do it, great suggestion but no thanks for me please.

Did it expect removing aftership branding would be that quick,, quick service I supposed.

I have to say, I'm blown away by the quality of customer service provided by this app. They have a relaxed, cheerful tone while still being professional and knowledgeable. They make you feel almost like you're part of the team!

i m very satisfied with services,

super fast response time! thank you!

Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.

Excellent support!

Buena aplicacion

very fast responce . very freindly service

Super! friendly

Easy to use so far, Rajat was helpful

good

Incroyable merci !!!

Really Appreciates the support of the tools and for sure, it is the greatest tracking tool on the shopify app store. I use it on all my shop and can't do anything without. I particularly apreciate the notifications functions and the automatic binding with carriers

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

Quick response and so helpful

Very helpful quick service

Nitin was super patient and kind, he helped me a loooot

Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

The AfterShip Tracking app boasts of an excellent customer service. Their support team is always ready to help merchants with any issues they might encounter. This has been very useful for me as it helps me run my business efficiently.

Amazing customer service. Garvita was helpful and all of my questions were answered!

Customer support is always helpful. The app supports Apple Wallet tracking

Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

Customer support is great! Priti helped me resolved by queries quickly