Reviews for AfterShip Order Tracking

Very Useful App! Thank you, AfterShip for this dandy App! http://daisydressforless.com/

Seems to work well. Aftership website could do with a bit more functionality to allow admin tasks. Had the problem that after importing 200 tracking details it then asked us as part of the setup to create email alerts, when you do this it then says you need to upgrade to the premium service. That is fair enough but it then doesn't send the email alerts out to customers as you had imported the tracking details before upgrading. A bit stupid and no way to resend alerts. To make matters worse there is then no bulk way to delete tracking numbers, so that you can reimport them and the system will send out email alerts to customers. In the end we had to delete each one manually which took about 1hr. A hassle and waste of time but now seems to be working well.

A necessity to ensure customer satisfaction. I sync my amazon and ebay tracking numbers directly in as well. Big Picture Thinking app.

Just installed the app! Have been finding something like this which supports Indian courier companies for a while. Finally i have found AfterShip which sends out sms's to our customers once we update the tracking number.! Thanks AfterShip. :)

than app is awesome and very easy to setup. i didn't expect even for some courier in HK can be included. recommeded app for shopify store.!!!

This is an awesome app that imports my orders and prints off the customs and package labels that I need for each order. It also does the shipping calculations and has a lot of really good and useful options. It is a little difficult to get up and running, but that is if you are trying to do it yourself. Fortunately the TrueShip help is amazing. They are immediate and were able to help me set up and troubleshoot and have been nothing, but wonderful. I really appreciate this app and the techs behind it. Thank you.

Great app, good looking and easy to use. Installed on Shopify and connected to autoimport tracking numbers shows to do what it promises. It allows to add to the store an element which makes it more practical and professional, with benefits both the customer and the seller that does not waste more time on the phone... I read that it would be appreciated for the translation in additional languages ​​, I think it would be useful to provide a template to fill out , I would do it today for the Italian.

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Great app! Simple to set up and use. Time saver!

Great looking and easy to use App with a pay as you go model! It really helps as Shopify doesn't have built in support for some of the freight companies we use, but AfterShip does!

Excellent service that integrates with ebay as well. Keeps buyers notified about location and delivery attempts. I can also add promotional information to direct ebay buyers to my Shopify store.

This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.

Wonderful, does it exactly what it says and does it well.

Nice application, I use it a few month already and didn't have any problems

One of the essential apps for the modern day e-commerce. This is a must-have for me and my clients, as it alerts them when orders go out for distribution - hence reducing anxiety - and whenever there is a problem with distribution. Also, it's peace of mind for me - having all my orders in one place. It's the cheapest solution for the best of results; you won't regret it!

Wonderful, does it exactly what it says and does it well.

Hello , i try to update my profile but it does not respond , i tried other browsers but nothing , it says updated but does not update when you go back again to profile settings.

Very easy to install. And a great addition to anyone wanting professional features.

Great!!!. Easy to install and easy to use. highly recommend this app. great customer care tool. thanks guys

App is working great and the support is superb!

This is great, my customers love being kept in the loop and I don't have to do a thing! Super easy setup and very affordable

Aftership an easily app for Shopify. Works flawlessly.

Ths is the first review for any Shopify app I've ever left. Can't see how in the world we'd ever run our business without AfterShip. Great software, support and team!

AfterShip has been GREAT so far! The options allow me to save time, money and avoid headaches. I'd definitely recommend it to anyone!

Everything works great! Thanks for providing users with such an awesome app. It's really helped me save time and stay organized.