Reviews for AfterShip Order Tracking

This is a very useful app with notifications for your shipping statuses. Perfect for us.

Very, very good. Cheap and effective, easy to set up. Love it!

Great way of tracking and sending notifications to customers

The best tracking app to have. Gets the job done by keeping customers informed on shipping.

This app is the best! Works great!

Easy to install and works great for giving customers an easy time to find there tracking info on orders

Great. Everything is in one place!!

Excellent app. Has basically eliminated a lot of customer service headaches. Worth every penny (and it's cheap too!).

Awesome app works great! Makes tracking easy!

Fantastic!!! This app is exactly what we were looking for Customer Service mails have reduced by 38% SUPER DUPER Keep The Good Work Up Guys Big Thumb Up

Best ever... A lot of info... Great and clear admin panel.

A great app and service! Very easy to use and a perfect way for us and our customers to keep track of shipments. OrganicBloomMax.com

Awesome app! I use this to track shipping on my supplement store, moonpill.com

Great App!!! One of my favorites and very easy to use. We use it lkrusticmarket.com

We have used this app for about 10 months and in the last 2 months we decided to go to the pay model for email and sms notifications. A couple positive changes: 1) The SMS notifications get directly to your customer and this really sets us apart from many of our competitors. 2) The SMS allows us to give last minute tips & reminders for customers to get a better experience out of our products 3) We have had alot of customers screen shot the SMS notifications (on delivery) to show their excitement that their package is en route. General Questions to ask if this is for you: -I started with more SMS notification points (on pickup/on delivery/on receipt) and I found the SMS optimal point was at delivery/on exception as it kept costs down but worked well with the email notifications as they could provide more in depth communication -Make sure you review all of your apps/ecommerce/shipping software to make sure customers are not getting too may emails so they do not have overload hit -I think it is a great practise to notify customers in the delivery receipt that you will follow-up with them with a quick review email in 1-2 weeks time. We did this and it increased our review frequency. This was an interesting result as the review frequency increased and more in depth and helpful feedback (positive and negative but mostly constructive) All and all, a great app, integrates well, easy to use, and I will say it is definitely unique and worth the money.

Great app and service. Customers love the shipping updates. Helps to see a complete picture with all shipping carriers and shipments in the same screen. Easy to integrate and works well.

Must have for every store. Easy integration and customers could easily track their orders without leaving our website!

I absolutely HATE tracking orders for customers. With Aftership, the customers could just go to my website, milkmandairybar.com , and track it themselves! It saves a lot of time and headaches! The best part is that it's FREE! Download this app right now!

This is a must have app for any store owner, it helps keep customers informed of the status there orders.

Awesome app, great intergration

Customer service could have been more prompt

Great app. Easy to integrate and easy to track.

Fantastic service, and a very useful app to keep customers (and store owners) informed of delivery progress. Definitely recommend that all stores offer the service, especially for what little they charge!

We were getting many customer emails each day about shipping info and package tracking, and it was getting a little overwhelming. Since adding AfterShip we have not received one email asking about package tracking. The packages are still going out, but our customers can now easily see where their own order is without needing to email us. The app was easy to install and set up, which is always nice. I wish I'd found this app months ago!

I love aftership. The things i think need to be improved: 1. Contact with customer 2. The unstable conexion w/ store (Mine disconnected i few times) Things i like about it 1. Everything 2. Very useful If you're reading this, this tool is essential for your e-commerce.