Reviews for AfterShip Order Tracking

Highly recommend the app aftership

Works well, integration into my store could be more automated.

This is good ...unfortunately i cant add my local courier here in my country

Anything that helps to deliver good customer service is great, well done aftership for this app that helps owners to reduce this effort

so uncortable. you have to change

Have to sync with Oberlo. Added tracking info there and it didn't sync to your application. This needs to be done ASAP.

hard to use, so hard to install

I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work. If they do not get back to me within 24 hours i will be uninstalling and installing a different app. None of our 5k + orders say no info. Why pay for this app if we have to send customer info because your system keep showing order does not exist but when i type in tracking into your site i get tracking or if i track using other sites it works but not on the app. Please fix my issue so I can get back to my business and not wasting my time sending customers there tracking info. 24 hours that all you get. I should get my money back you guys take my money and dont track my packages what going on here?

No bad at all (for free) however it does two things that I am having issues with: 1. Syncs with US time only - I do business globally and use other country couriers so the info is delayed. My customers recieve the package before they are notified by Aftership - 16 hours BEHIND my customer time zone. 2. They hound you for a review on the app so that you cannot even use it! The banner each and every time covers my mobile devices and is extremely irritating when you quickly need to just check some info. Really annoying to remove, I am writing this review in hopes it stops. 3. Cannot edit any tracking number mistakes, must go back through Shopify. Decent folks and not a bad app at all, just those issues - the badgering review request is the worst part to deal with.

Haven't even had a chance to use it. Having card issues with my bank. Opened a ticket three days ago. No response. Would like to use it, but there's no communication.

It looks helpful for a newly created online store like mine. Online GMall created june 13 2017. Not much to track up to this moment but i hope this app will do a lot of orders to track sooner:) I have 3 orders yet to track. I hope all customers will be from the US. Delivery time is faster than other countries like the philippines. Online Gmall

Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.

I don't understand why Aftership won't sync tracking outside of the 3 days windows. If is it a pricing issue, they should have just charge accordingly.

love this app already. Just installed got all the info I need. Thanks developers

They said it is free when using it as Shopify customer and customer will get email tracking notification, no SMS which requires PREMIUM services however when I fully configured the page the system took me to their website saying that it is unlimited tracking for FREE but NO EMAILS NOTIFICATIONS unless I spend $109 per month for 2000 consigments.

good app but forced to write a review because they won't remove that annoying 'leave a review' bar from their dashboard asking you to write a review

Great tool to track your customers' order. The reason I didn't give 5 stars is that it didn't sync with my store automatically and I have to enter all tracking manually. Otherwise, amazing and easy to use.

ouais jvais re dire franchement sa manque de contenu un peu la 4

This app is awesome. If the tracking history can be customized to remove Chinese words will be even better. $0.10 per record is a bit too high, better if can consider reducing it.

Support was helpful but not impressively fast. It is an extremely useful service, which although a little technical to get functional, is well worth the effort. Great product.

This is a great platform and easy to use

THE BEST TRACKING APP! no need to hesitate just get it now

These App was a Good app !! Check my store & help me to get my first Order : www.rebaystore.com

Great app and I think it is a must for most of shopify store owner.