Reviews for AfterShip Order Tracking

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Not good. Wouldn't let me past the first registration screen. All fields filled out correctly but then program just stops. Bit buggy for me and just makes me nervous if they can't make the install process simply and easy. Keep working on it guys. disapointed!

ok app. does work sometimes. hard to get a hold of someone. I removed it but will check for other apps in the meantime

Hell no fuck this app, their plans state 2000 trackings per month for $99 and then charged me $603 haha wtf bullshit ass app. I contacted them about that and never responded but when i contacted them about other stuff they replied super fast lol FUCK THIS APP bunch of scammy ass fucking stupid ass people.

ME obliga a poner la opción de pago para entrar y luego al deshabilitar me obliga a poner un comentario o compartir... no me parece bien, realmente esperaba usar esto gratis, me lo recomendaron pero no me dijeron que te obligan a interactuar de esa manera, no me parece justo, no puedo opinar porque aun no uso esto por eso doy una estrella, ahora veo que si pongo una estrella no me deja enviar el comentario asi que debo decir que me sigo desilusionando... he tenido que poner dos obligatoriamente

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There is no free plan in the app. Misinformation Not pleased so far

BEWARE!! SAVE YOURSELF THE HASSLE AND DO NOT NEVER INSTALL THIS!! This is a scam and a fraud!!! All I did was sign up for a "free" plan which I never even got to using. Out of no where $1000 freaking dollars got charged to my card. If this is not hideous and crooked I don't know what else is. Shopify needs to take down this app ASAP. I'm waiting to get refunded and already opened a chargeback dispute with PayPal and VISA credit card. No wonder India is the scam capital of the world!! The developers ought to be ashamed of themselves. Bloody baiters.

Very helpful to aid in the shipping of items and to help keep track of the shipments. It goes a long way to keep a customer happy.

i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation. A plus tard pour une évaluation plus constructive !

I used this app but it didn't work well regarding some bugs when I tried to track stuff. The support team for the app is good though, but I wish I knew that before wasting money to see that I couldn't track orders that were being shipped. Is a good app but try it before paying...

I like the service (essential for my customers), but the customization could use some work to match brand styling better.

I cannot express enough the amount of frustration we are experiencing right now. We have around 400 tracking numbers saved with the wrong couriers, which means over 400 customers cannot track their orders. The app misread the couriers, or something happened there (I don't know because support does not want to have a look). I have been sending emails to support ONE WEEK!! They asked me to grant them access to our Shopify store, as they would need to delete all wrong tracks and replace them. And that was it. No one has checked anything. After a few days and emails, they came back asking me if I saw their colleague's email response, which was about an unrelated issue! Like I have problem X, and they come back like "hey, did you see my colleague's response to problem Y"? (they don't read previous tickets nor pay attention to what's going on). To charge me $552 last month for excess shipments (surprise!), they were quite fast. I emailed about the charge, and I got a response within hours. Money is money, I guess. So here we are. With a $199/mo membership, we are waiting over a week to fix something that is generating a significant support debt and taking a lot of time. If they treat like this someone who brings almost 10k shipments a month, I cannot imagine what they'll do with smaller merchants. I hope they do read this review and answer ANY of the many emails we have sent since asking for help since. The issue is not resolved, and they are just ignoring it. We are thinking about escalating this with Shopify. Seriously, these people have over 3k reviews. They won't give a damn about you as they are well established now. I never experienced this kind of behavior from them before. Not sure why they dropped the ball.

FRAUD FRAUD FRAUD. The only reason they have 4.6 stars is that they MAKE you review when you download the app. I signed up for the "free" plan and got a BILL FOR $390!!! What!? It even says on the website there are no extra charges for the free plan!! They have not responded to me when I asked for a refund again. I will continue to battle this because this makes me feel it is a BAIT & SWITCH! I hope someone can resolve it. I even have a feeling they are going to bill me again for something else. This has been a TERRIBLE EXPERIENCE! I can only change this to a positive review if they are able to provide great customer service and provide a full refund.

Im not sure how well it works, i was asked to review it in order to get the free plan. Hopefully it's worth it.

remains to be seen. I still haven't managed to make the settings until the end, it takes time and it asks me to revive before. I can use certain options. but it looks ok. remains to be seen

they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try

THIEFS! Beware they have plans called "FOREVER FREE 0$/Month". Lo and behold you get a charge on your credit card statement for $300 for excess shipments at $0.5/shipment. these guys are professional scammers.

Just started using it and they ask for a review so I’m not sure. Hhghgghhhggnhdddbnjjjjjjhhfrdcvshi grdjjufgbnjk tgdg

I'm gonna use this app to track my orders on a daily basis. The free version is only available after leaving a review like this one. But it's worth it

It is a very good app if you are beginning with your company. Very easy to work with! For a beginning company I would really recommend this. If I am having more sales, then I will review again about this amazing app! For now, I need to go sell some products

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

vamos a probar, he oido buenas criticas de esta app, y me decantado por ella espero tener buena experiencia