Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Manual & unreliable tracking, inactive creators, and fraud kill your affiliate program. UpPromote helps Shopify brands turn affiliate partnerships into a measurable growth channel. Save admin hours with automated tracking, management and PayPal payouts. Get the actionable data and insights you need to build robust programs, track ROI, and scale what works. Keep your ambassadors motivated with flexible commissions, bonuses, and gifts. Block coupon leaks and discount abuse to protect your profits.