About this app
Launched: Apr 14, 2025, 12:00:00 AM
AI Chatbot Agent for Sales, Customer Support, Product Recommendations, and Order Tracking
ShopLite AI Chatbot Agent streamlines business operations and enhances customer service. It automates sales support, handles product inquiries, offers recommendations, and tracks orders and refunds for both logged-in and non-logged-in users. By reducing manual tasks, it saves time and improves customer satisfaction. ShopLite tracks leads and CSAT, providing insights with detailed analytics, making it ideal for merchants looking to optimise operations without extra staff.
- Automates product inquiries and provides accurate customer support.
- Offers personalised product recommendations based on customer behavior.
- Tracks orders and provides real-time updates on shipment status.
- Handles inquiries and support for both logged-in and guest users.
- Available 24/7 with advanced analytics and multi-language AI assistance.
Features
Customization
Chat buttons
Chat window
Color and font
Welcome messages
Agent avatar
Business hours
Real-time messaging
Encryption
Email chat
Live chat
Customer insights
Social media
Real-time translation
AI chatbots
Automated responses
Send transcript
Product recommendations
Surveys
Order updates
FAQs
Greetings
Review requests
Display options
Tabs
Mobile responsive
Instant answers
Customer feedback
Editing tools
Multi-language
AI generation
Pricing Plans
Basic
21
- 10,000 Conversations / Month
- 1 Custom AI Assistant
- Support Over Email
- Website Scraper
- View Conversation Logs
- FAQ and Document Upload
- Add upto 1 members to Organization
Plus
59
- 30,000 Conversations / Month
- 1 Custom AI Assistant
- Everything in Basic, plus
- Visitors Info
- Customer Satisfaction Survey
