About this app
Launched: Apr 29, 2020, 12:00:00 AM
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
Features
Real-time messaging
Real-time translation
Social media
Email chat
Multi-language
Voice support
SMS
Live chat
Automated responses
FAQs
Customization
Business hours
Chat buttons
Chat assignment
Welcome messages
Chat window
Color and font
Chat flows
