Reviews for Zopi ‑ AliExpress Dropshipping

Can't actually add products to store without overpaying. Free plan is useless

Jennie was absolutely amazing. Helped straight away and even gave me feedback on my website and some advice on drop shipping. Highly recommend!

Giseele was so helpful she's such a gem, because of her I will definitely be using Zopi for drop shipping. She made this so easy for me. thank you Giselle I hope to get you again if i need any additional help.

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service. It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi. The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi. To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one. Thank you, Leo, for your unwavering commitment to excellence!

Had trouble remapping a failed order; Giselle swifty got it working thanks!

the best service available, with the fastest help-support team, Scarlet is the best

best

I'm immensely grateful for the exceptional tech support I received from Scarlet. She not only helped me understand the software and its intricacies but did so with remarkable expertise and unwavering patience. Scarlet's ability to simplify complex concepts and her dedication to ensuring I grasped the software's functionalities made the entire experience a breeze. Her exemplary customer service and genuine care for her clients set her apart, and I wholeheartedly recommend her to anyone in need of tech support. Scarlet's support was not just informative; it was a demonstration of outstanding service that went above and beyond. Thank you, Scarlet, for making a significant difference in my tech support experience – you're truly exceptional!

Prices are too high for anyone to buy from you. It seems the prices are actually higher than if you went to Aliexpress or Temu and purchased yourself. I certainly don't make my money back for my subscription cost.

It was not good

super service client ! Leo est super merci

There is so much work on my online store. Orders and suppliers, shipping and fulfill the orders. I got some issues with my first order and customer support team made my life so much easier. Thank you, Jennie and all your team for quick, accurate help!

I want to thank Vivian for the support and information that have given me. She was very patient and understanding. I hope I get her support again.

Jennie is the best

Great support

Absolutely satisfied with the Pauline's help! Great communication skills, and very helpful! I was lost for a bit in the import product segment, and also with sourcing my products, but Pauline has managed to satisfy all my needs! I can only recommend using this app, as it is improving from day to day!

The support team is very helpful at Ali Orders and I enjoyed working with them. Very quick to respond to any issues and try to help in anyway they can. Thank you Henry.

Perfecto, tenía problemas para ver los precios originales de los productos importados desde Temu y he hablado con Rocy y todo se ha solucionado. Además, me ha dado consejos y recomendaciones de aplicaciones que seguro mejorarán mi proyecto. Excelente, hace tiempo que no tenía un soporte técnico tan pertinente, rápido y colaborativo. Plus demás, en un perfecto Español.

Could someone help me out the description says Al & Temo built for Shopify all I correct in saying that Temp don't allow dropshipping? Or am I wrong in my thinking I use Ali pushed to Dsers then my store personally I would think Temu would be a great add if it would only support Shopify failing that other than Temu what do you guys suggest other than Ali thanks

I haven't used it much yet but the customer service is great! The advisor, Ciara went above and beyond what I needed

the helpdesk is wonderful! especially thank to Jennie who help me a lot ! she is so great and helpful, huge appericate and thank you!

Clara was very help and answered all my question professional and efficiently. Made sure that I understood how to change an item in order to process. Thank you so much for being helpful.

Great customer service and great platform that is simple to learn

Super

I love this app so much. I can now easily imported products from AliExpress to my store without headache. What best about this app is the fact that it has a strong well-trained support team behind it to inform and giving you guidance when you need assistance. Lily is my favorite one when it comes to customer support services team member. I suggest you to go and check it out to see for yourself.