Reviews for Zigpoll Customer Surveys

App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question. I'd recommend this app to anyone!

One of the hardest parts of marketing is attribution -- knowing if a channel works, and measuring exactly how well. Thanks to Zigpoll we're developing a better idea of how to find our target audience, and some of the survey answers surprise us. For example some customers link directly to places they heard about TRMNL, that we would have never learned about otherwise. Use Zigpoll to do better marketing!

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Extremely intuitive and excellent customer support!

非常实用的一款应用，很好地解决了我们公司在用户研究方面的遇到的困难，传统的邮件问卷方式回复率极低，且生命周期有限，zigpoll的购后调研回收率很高，让我们能够从购后调研中得知用户的需求点在哪里，并针对性地改进我们的营销方案和产品设计，非常有帮助！

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

Seems to be doing everything I need. Without much efforts. The team is super reactive, and takes (good) improvement suggestions into account very fast. We tested a number of survey tools and this is the one we will adopt!

Cool, easy to use app that really helps with customer insights!

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

Used the app for a couple of weeks and I'm very happy with the results

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records. The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys. The support team is super responsive and resolved our inquiries while setting up the app quickly. Fully recommend!

Best survey app in the Shopify store! Thank you for your great app and customer service.

Very fast service, good attitude and the product is excellently made!

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible. Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.

I’ve been using this survey tool on Shopify to gather customer feedback, and it's been a total game-changer! The flexibility it offers is unmatched—you can build surveys from scratch or use templates, and it's incredibly easy to input them anywhere in your store. Whether you want a quick poll, open-ended questions, star ratings, or more complex surveys, this platform has you covered. The possibilities feel endless! The variety of question formats is a huge plus—I've used everything from simple yes/no polls to detailed customer feedback forms, and I love that I can tailor different surveys to different pages of my store. It makes collecting feedback super targeted and effective. Honestly, I can't even list all the amazing features in one review. The customer service is also top-tier! The owner personally reached out to ask if I had any questions and went above and beyond to help me with a few areas I was confused about. Their quick response and hands-on support made the whole experience even better.

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!

Very good app, and great customer service

Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.

Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.