Reviews for Zigpoll Customer Surveys

Super application et service client très réactif

Works great. Great customer service!

Excellent app, that really gives a lot of opportunities to do after sales (or other) surveys. It is pretty easy to edit and setting up the questionaires. I definitely can recommend it. It helped us, to really know, where new customers are coming from, since the numbers within Meta are no longer trustworthy.

The app is really easy to install and get live. The first time it took me about 20 minutes to build out a survey, but that was down to me going slowly and working things out. Going forward it's an absolute breeze to set these things up. The customer service is truly excellent too. Fast, friendly and will complete answers. I 100% recommend Zigpoll.

Really awesome app for post-sale surveys. I am not even using 5% of the functionalities and it is already very good.

Zigpoll has revolutionized our digital marketing strategy We started using Zigpoll to collect post-purchase feedback, and it's been a game-changer. With a long and complex customer journey, we previously had very little visibility into how long it actually took someone to go from discovery to purchase. Zigpoll gave us that clarity. We can now see exactly how customers first heard about us and how long they took to convert—often weeks or even months. This insight has allowed us to optimize our marketing strategy, refine our attribution models, and make smarter decisions across all paid channels. The app is easy to set up, fully customizable, and the support team is fantastic. It’s become an essential tool in our marketing stack.

One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.

Zigpoll has been an absolute game-changer for us! From the moment we started using it, we were blown away by how intuitive and user-friendly the app is. Setting up a survey and pushing it live to our site took no time at all. It’s seriously that seamless. What truly sets Zigpoll apart, though, is the outstanding support. Anytime we had a question or ran into an issue, Jason was incredibly responsive, eager to help, and always provided insightful solutions that made a real difference. That level of customer care is rare and so appreciated! If you're looking for a fast, reliable, and hassle-free way to gather valuable customer feedback, look no further, Zigpoll is it. Highly recommend!

Great app for collecting customer feedback! Seamless Shopify integration, easy setup, and highly customizable. The insights are super valuable, and the support team is excellent. Highly recommend!

Amazing tool with easy integration and hands-on support when questions arise. Highly highly recommend for post-purchase!

Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!

Sankofa Edition™

2025-03-17

Great app! Does everything we need as described!

Sweet July

2025-03-11

Zigpoll is super simple to use! Customer Service is great.

Diese App ist wirklich toll: es ist wirklich alles drin und trotzdem einfach zu bedienen. Wir sind begeistert von dem Support, sehr nett und vornehmen. Wir empfehlen auf jeden Fall weiter :-)

100% recommend this app!!! We've been having it for a couple years and its works great. So many templates and customizations available. Their customer is GREAT. They are always happy to help and get back to you quick. Jason has been a great help to us.

Great tool! Has a lot of good options.

Jason & his team have built something special here. Gaining 1st party data like this is the best way to understand your customers! Thanks for building this for e-comm businesses!

Very helpful! I got super quick replies to my questions I sent per email.

We have not been using the app for long yet, but so far so good. We had some questions and Jason from Zigpoll was very responsive and helpful. That gotta count for something! ;)

Sehr einfache Installation, direkter Kontakt zum Kunden

This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!

Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions based on the survey results we received through this app. Oh and the founder Jason is just awesome! He helped me every time I had a question with in-depth support.

Support was very fast and helpful. App also looks very clean and offers all the options that I need.

Great app! Amazing customer service

Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.