Reviews for Zepto Product Personalizer

Brilliant App

Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!

Hi! I need to cancle my subscription of your app as i no longer need it, but i can't find it in my shopify-bill-subscription, and i still get charged! pls help me

Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.

How do you position your design to accurately reflect your mockup design or canva desgin when the dimension are expressed in % on this app? how do you convert px to %? how does it makes sense for the middle of the design (X axis) to be "50" no matter the template dimension. Are you all placing your design with no reference design in the hopes it aligns good?

Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive. I really recomand it

We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth. On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.

No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.

Flexible, fácil de usar, eficiente

This app is a great product personalizer app! I have had it for about 4 years now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Great product & great service. Costumers love it too.

Ich habe leider immernoch ein schwer wiegendes Problem, vom Kundenservice bekommt man weder Hilfe noch überhaupt eine Antwort. Wirklich sehr schade

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

Extremely responsive and helpful - some of the best customer service! Thank you!

Every time I think 'I wonder if I can...' I find they've already got it covered. They've thought of everything. I had a couple of questions at the beginning, and they answered them very quickly. Support is top notch. A great app.

Great app and customer support for product personalizations. It functions very well and has adaptable functionality.

The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !

UPDATE: product options suddenly disappeared from the site. Apparently Zepto, the developer, is having some type of CDN issue at the moment. I've contacted support but have not heard back from them yet. This is very serious! This app has a lot of potential and is a work in progress. If you need to offer personalization (especially complex items with real time preview), then I can highly recommend this app. The developer knows his stuff and is committed to making it better. The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store. In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed. I can highly recommend this app!

Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.