Kitchen Collective
2024-10-18
Amazing customer support. Very fast to respond. Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer support. Your feedback motivates us to keep improving!
BasedLine
2024-10-18
Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!
Home_Leasure_Beauty
2024-10-17
Great app, customer service is fast and efficient Thank you for the positive feedback! We're thrilled to hear you find our app helpful and our customer service efficient. Your support means a lot to us!
Elara Nova
2024-10-17
Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers. Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your satisfaction is our priority!
Typhin&CO.
2024-10-17
The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!
Pristine Beauty & Health
2024-10-17
Very helpful and fast support! Thank you for the positive feedback! We're thrilled to hear you found our support helpful and fast. Your satisfaction means a lot to us!
TechTrend Co.
2024-10-17
Super helpful and amazing customer service Thank you for your kind words! We truly appreciate your feedback and are glad to hear you had a great experience with our customer service.
Inheritance Apparel
2024-10-17
Very helpful support Thank you! We're pleased to hear that you found our support helpful. We're always here to assist you!
Bikdesign e-com store
2024-10-17
Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m Thank you for your kind words! We’re glad to hear that our team has been helpful and supportive as you navigate your journey. Your questions are always welcome, and we’re here to assist you every step of the way!
Wagner's General Store
2024-10-17
Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform! Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!
JJS Club
2024-10-17
all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop Thank you for the amazing review! We’re so glad to hear that our support team was there for you and quickly resolved your concern. Your satisfaction means everything to us—thanks for choosing Zendrop!
My Store
2024-10-17
The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved. Thank you for the wonderful feedback! We’re delighted to hear that our customer service met your needs and resolved your issues quickly. Your satisfaction is our ultimate goal!
Emberidge
2024-10-17
Thank you for your feedback! We're glad you had a positive experience, but we’re always looking to improve. If there’s anything specific that could make your experience a 5-star one, please let us know!
My Store
2024-10-17
Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop! Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!
My Store
2024-10-17
I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!
The Next Door Neighbor
2024-10-17
I started using Zendrop in May 2024 when I set up my Shopify store, opting for the $79/month plan based on Shopify’s recommendation. As a newcomer to dropshipping, it took a few months to get my store running smoothly, but once I started making sales, I quickly encountered issues with Zendrop. Unfortunately, Zendrop frequently dropped the ball on orders. They would process an order, only to notify me days later that the product was out of stock. On one occasion, they informed me—after several days—that an item couldn’t be shipped to a U.S. address. I also encountered products with incorrect descriptions or images, and even fake products that violated patent laws. The lack of proper size charts and unclear color variant labeling, such as "4456" or "style 1," added to the confusion. One of the most frustrating experiences was when Zendrop charged me more than the listed price for a product. After confirming the original price on their site, I contacted customer service, only to be put on hold for 30 minutes. I was eventually told the price had changed, and they refused to honor the price that was currently listed. These issues, while seemingly small, compounded over time and negatively impacted my business and my customers' experiences. I’m disappointed with Zendrop and their lack of reliability so for my business I will be looking for a different drop shipping vender. Thank you for your feedback! We’re glad to hear that you find our customer service great and accessible.
iphone sotre
2024-10-16
very good and very good support thank you so much Thank you for your kind words! I’m glad to hear you had a great experience and found the support helpful. Your appreciation means a lot!
HeatZone™ Apparel
2024-10-16
Amazing customers service, done about 200 orders with them and no problem! It’s fantastic to hear that you’ve had such a smooth experience with amazing customer service! Completing 200 orders without any issues is impressive. Thanks for sharing your feedback!
My Store
2024-10-16
Awesome! Thank you! It’s great to hear that! If you have more to share, I’m all ears!🌟
Prime Picks
2024-10-16
Thank you for the five stars! Your support is greatly appreciated! 🌟
Tickle Tarts
2024-10-16
i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,..... then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100% It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing your experience!
TaraTrends
2024-10-16
Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.
Velara & Co
2024-10-16
Great Customer Service!! Thank you! It’s wonderful to hear that you had great customer service. Your feedback is much appreciated!
Trendversity
2024-10-16
Thank you for the five stars! Your support is greatly appreciated! 🌟
2024-10-15
really good app, and really fast on anything We're glad to hear you’re enjoying the app and that it’s fast and efficient! Quick service can really enhance the experience. Thanks for your feedback!