Reviews for Yotpo Product Reviews & UGC

NICE LIVE CHAT Ruzsel

Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.

John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!

Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!

Easy to use! Great customer service. Ruzsel John N on their support team helped me resolve my issues in just a few seconds.

Excellent customer service from Ruzsel J!. We needed help with installing the widget on a new theme, and Ruzsel was incredibly attentive, helpful, friendly, and knowledgable.

John G was very helpful in solving a few items for me. Really great service!

Ruzsel J was super helpful today Thank you

John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.

Yotpo is a great app, been using it for product reviews on my store. Was having some issues with displaying Star Rating but Gabriel S. was a great prompt help

John G. was awesome to work with! Very knowledgeable and quick to help with the issues I was facing. Thank you, John!

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.

Love & Light Jewels

2024-05-11

Canada

Ruzsel was fantastic! We hopped on a video call and he walked me through what I needed to know. It was a great experience! Thank you!

I had a very good experience with Allent M. He/She helped me a lot in correcting file formats and it has been very speedy assistance. I really appreciate this becuase from now on we could easily fixing formats problems from our own end easily. Thanks a lot, their customer service is top notch! :)

Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!

Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes. Love this review feature!

Gabriel is amazing! So helpful and efficient!

I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.

I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.

UPDATED 6 Months Later: If I could give YOTPO MINUS 100 Stars for customer service I would. There is no customer service. In fact, there seems to be a definite pattern here. You open a support request and they then close it so that SHOPIFY thinks it's been resolved when in fact, they have done absolutely nothing. Even if they commit to doing something, they don't follow through. You open another one and the same thing happens. It's absolutely unbelievable. This App should be immediately removed from SHOPIFY. And, Shopify should care a lot more about this than it appears they do. Store owners should not be subjected to this non-support. It's hard to even call it nonsupport since they actively work against everything you do which has a negative impact on your store and business. This needs to be investigated. 6 Months ago-I have now made 15 support requests with no help from this app. It should not be on Shopify. It needs to be removed. DO NOT use this app as you will have NOTHING but problems with no support whatsoever.

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Pieces of the Ocean

2024-05-03

United States

Useful app and fast and knowledgable support team!