Reviews for Yotpo Product Reviews & UGC

This is one of the worst SaaS platforms I have ever used. Full of bugs. Doesn't connect properly and support isn't that helpful either.

Jeorge was of extreme help to me! I had duplicate reviews showing up and some formatting issues he fixed in a timely manner. Thank you!

Great app! Integrates seamlessly and is perfect for displaying review and building trust with future customers! Also, their customer service is lightning fast and super friendly. I want to thank Lemuel for all their help with integration and troubleshooting :)

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Doner was incredible helpful. He got back to me within minutes of reaching out and fixed everything perfectly. Would highly recommend!

Big fans of Yotpo for our reviews, love the interface and the customisable features. Ronel is particularly helpful!

Ronel R. was the BEST! I could not see my star reviews on my page and he was able to get them to appear. Super-fast and quick service A+.

this is really the best review app I have ever used. The service is fast and professional. And they even have a " Question" function which allows customers to ask questions about our products and the question will show on the product page. Great and recommend it

Super easy to use. Ran into an issue with my reviews not showing and Eunice had it sorted out for me in just a few minutes.

I'm so impressed and appreciative of the staff of this app. They are so prompt. I changed theme and they went in and installed it for me. Thank you! Also the reviews are easily left by my customers.

Jeorge Kenneth V helped me and patiently explained everything i had doubts about. Great service and in general great times of response.

Rhenant was very quick and helpful which I appreciate. Fixed the issue I was having within minutes of the conversation! Thank you so much!

Good support from Simoun from Yotpo! Was speedy in replies, understood what I was looking to achieve, and was able to direct me to the solution.

ProAstroz

2022-11-16

Australia

Rayne provided awesome and quick support. I could not have asked for a better outcome. We tried another review app (Junip), but they simply were unable to help. Yotpo is where it's at. Thanks Rayne!

I found this app to have great customer service, the live chat was so helpful when I had questions.

Do not use the review app especially if you are using SMS. the SMS Review requests will send to half of your customers at 3 am in the morning waking them up and leaving them disgruntled. There is no way to change the specific time settings either. When speaking to customer support they didn't seem to want to know about it. I had then asked for a refund due to their app not being able to do what is required and they have said they can not and will not process a refund. I have come across an app called judge.me and it is far better, the customer service is top tier and extremely helpful and they are only $15 per month.

Daniel P helps me out, and answer me so many questions and all in details, and this communication is live and quickly, do not need send any emails and wait for some days. five stars!!!!

So far so good, still very new. Albert V was really a great help in quickly getting everything set up for us!

Good support from Allen from Yotpo! Was speedy in his replies, understood what I was looking to achieve, and was able to direct me to the solution.

Good tool, the support team response fast and porblem solved immediately. Recommend! Go have a try my friend.

This app support is excellent. Warly has been super helpful and responsive. The app looks and works great.

Great app and Simoun was an amazing help in setting it up, it works as intended and the pricing is very good!

Very helpful. Was able to help me fix my problem and explain what I needed to know. Thanks again, and appreciated.

awesome customer service! very happy so far. I reached out with a few questions, and they helped out right away.

Secrets Of Tea

2022-11-13

United States

This was a colossal waste of time don't get scam to download this application customer service and customer support are nonexistent they will chat with you but they can't do anything they keep saying we will escalate...........