Reviews for Yotpo Product Reviews & UGC

12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support. ------------------ I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!

Much thanks to Donner P today. Was great help with fixing my review page on my website. Also was very responsive and fast .

I had trouble with the product photo in the review email. I'm still trying to fix the problem, but Nick from customer support was kind and helpful.

I needed help with adding the reviews carousel to my website, I was stuck & a little confused. I reached out to the support team at Yotpo & got Nicole L. Nicole was very supportive, helpful!! Took care of me in less than 5 minutes. Thank you so much Nicole for you help!! I highly recommend Yotpo!

I contacted customer support today and the agent, Nicole, was very helpful and prompt. There is an issue that I will need to wait to see if it's resolved, but she went above and beyond in helping me fix an additional issue that I didn't even bring up at first.

Fantastic integration. Excellent service - I ran into a syncing issue after integration on the free plan, but James via chat, helped instantly. Amazing benefits from using YOTPO.

Great customer service. Daniel P did a good job with issue triage and fixing it in a timely manner.

EDO Performance

2022-12-02

United States

The chat support was responsive. Ronel R. was kind and solved my issues immediately. He helped me install the Star Rating. Can't wait to see how this will help our store!

Great customer service! Jeorge was awesome! Really helpful. The app is really clean and well designed as well.

This app has provided the social proof I need to get sales and grow my brand. James recently helped me with a couple issues while I was switching themes. Highly recommended for small businesses.

Ronel was so helpful and quick with getting a reviews page up and running! Still new to Yopto, but absolutely loving the functionalities so far.

We have been using Yotpo for a couple years for customer reviews on our website and just recently upgraded to be able to syndicate reviews to Walmart (with invaluable help from Daniel, one of their support engineers). We've had a great experience and would definitely recommend Yotpo, and we'll of course continue using it going forward.

I use it to send manual reviews. Joian Z did an excellent job of showing me how to save a file with the correct format to upload into their system. Thanks!

I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.

Service help me a lot thank you for assisting my concern I hope all your staff is the same that I talk :)

They have good support. If they did not ask to pay to upload video reviews, I would have kept it. That is it.

Very helpful and supportive, whenever I have any question or have any technical difficulties, they can help me right away.

James from Yotpo helped us add our carousel and a few other items. He was professional, quick, and a pleasure to work with. He met all our needs. Next time we need help I hope we get him as our support rep. Thank you so much for your work James. We really appreciate it!

James was great to work with. Yotpo app is fantastic. I highly recommend it. Customer service is great, and very responsive.

Joian Z helped me and was awesome!!!!! I needed the star rating on my product page and they went in and did it for me. Didnt just tell me how to do it. Very satisfied.

I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.

Very good and supportive team at Yotpo. Easy to setup, tested and launched. Thank you for your help. I have this on my other shop and works great.

Rhemy was very helpful, I thought some things might not have been set up correctly so she had a good look to help put my mind at ease

App works great. The team is quick at responding and making requested changes and/updates. The app works great for us, just what we wanted.

James was patient and helped me move my yotpo reviews from godaddy to shopify. I love yotpo and would highly recommend them!