Reviews for Yotpo Product Reviews & UGC

Love using the app so far and now upgraded my account as I'm already starting to see the benefits of using it. The team is so helpful and extremely responsive to any of your queries which is an added bonus to the app - the experience gets better each time I need help! Thank you so much Yotpo team I honestly recommend this app so much. Don was extremely helpful for further updates regarding moving my reviews.

We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!

Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.

Very easy to use. Though you do need to pay to get the most out of it. The support team is very helpful. Especially Ronel, who helped me a particularly pressing issue.

Orly was amazing! Helped me resolve a task perfectly. Orly was extremely patient and quick to help. Anyone would be lucky to have Orly as a customer support at Yotpo! Thanks Orly!

Easy to use and quite functional. The app also supports Mandarin! Also, CS team is really supportive and responsive (Gimbert from CS team helped me lots!)

YOLOtek

2021-07-30

United States

Couldn't be happier with the customer service!!! They go above and beyond to get you what you need when you need it. I would highly recommend this app for anyone with a shopify store.

I've just spent 15 minutes on a google meeting with Mary Ann and the service I received to help position the stars was exceptional! Definitely recommend!

Ronel was a true hero helping me install on my theme. My theme is a bit different and customized so it took some extra time and I'm so glad they were able to figure it out and get us up and running! Thank you!

Great app, we deliberated which review app to go with for a while, glad we went with Yotpo. Features work well, the ability to integrate it manually was perfect for us. Thank you.

Androo's Art

2021-07-29

United States

App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!

Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional

I used this app to implement site reviews on my website. Sheen has been helping me the last few days and has answered every question efficiently and explained everything eloquently. Great app. I needed some further assistance a few months later and Don was so quick and understanding. Great customer service.

Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend

James & Eunice from Yotpo has been tremendously helpful. Quick responses and was knowledgeable in providing the required support.

amazing support! will be using this app for years to come! they do a great job answering all questions and are very hands on with their customers!

Great app and great support. Would definitely recommend this to anyone looking for a great review app.

Great application to make your visitors trust your store, on top of that, no joke these guys are providing stupendous support. You have a problem they've got your back. Loved the response, i recently had some installation issue, had this guy Jo Lorenz and Eunice next minute to help me out. Such a gem of a person he is, i hope the same from the whole team these guys have. Kudos! You guys have a great future

Don has been really helpful in supporting our queries via the online chat. Kind and helpful service, answered all questions quickly and efficiently

Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you

Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.

Ronel helped me with an account duplicated issue I had, he jumped on to the issue straight away and sorted it out for me over live chat. Great service, very happy with the service!

Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks

Great customer service! I had a few issues with this app and I was assisted right away with the best customer service Thank you mark for all your help!! Elan

As a marketer, I can't say how great this app is! Great features, great customer service! Highly recommend!