Reviews for Yotpo Email Marketing & SMS

These guys are scamming people. Their old plan is no longer there in the current list and has almost same features as the new 19$ plan but they keep on charging 35$ for it. The important thing to keep a note of: When you try to load credit into the app for the first time, they would try trick you to upgrade to pay 34.99$ for a plan (when it doesn't even exist). I was trying loading 20$ and assumed I was agreeing to pay 20$. But 11 months later I was paying 35$ all these months. This difference is small compared to their bigger monthly bills that include sms charges, so it went unnoticed. When asked about why would they ask for 34.99$ plan even now (I tried their app on another store recently and it happened again but luckily I caught it), they had no answer. This guy Chris was like plain unacknowledging of the fact that there was anything wrong at all and couldn't answer. BEWARE !

their support said i do not need to import customer list even after my store is fully validated and reviewed

Hello, I use Smsbump for professional use: when customers do not validate their baskets or to relaunch them or notify them of promotion. J.F

I've been using this app for few months, and yes these numbers you see online on their ROI (2000%>) are real. They are backed up with helpful, friendly and knowledgable customer support via their live chat. Definitely give them a try, and see it for yourself.

The customer support is lightning-fast! SMSBump is a brilliant app and I couldn't recommend it highly enough.

This app was one of the easiest to set up. There help section was second to none. All the folks I spoke to on chat were awesome, very helpful.

It would be great if tech support can be made faster. Customer support is mostly busy and it takes time to get answers

Recommand 100%. Te customer services is so helpful and quick. Good experience with smsbump !.........

Fantastic app! If you are looking to boost your conversions for little to nothing CPA check SMSBump out! Their abandoned checkout automation is especially great!

Great customer service and even the app is great!!! If you want to increase your customer rate this app is for you

Great quick communication. Awesome customer service, thanks. They were very helpful with my validation process.

had great help from chat support. would for sure recommend this app to other people. Cant wait to start using it!

Great app a lot of conversion potential, very helpfull support. Recomended for every store. Best way to recover you abandoned carts!

Great app for sms marketing!! Highly recommended for increase in conversions and to increase abandoned carts sales

Superbe application, un peu longue à paramétrer au début mais le support et très réactif et pédagogique, je recommande !

Really great so far! Excited to start using it and seeing how sales goes up! Fast customer service as well!

I tried various abandoned checkout recovery apps and methods and almost none worked for my audience, except for SMS Bump. It's provided a constant "bump" to my revenues ever since I installed it 6-7 months ago. Definitely part of my go-to stack whenever launching a new store.

Great app and it was very fast and easy to get in contact with them when i needed help. I thought the validation process would take some time but it was really easy

I just have installed the application and needed some help. I am very happy and satisfied of their customer care help chat. Gen was very very efficient and helpful !

Amazing service. I have had a few problems setting some pages up, and they were there to help me out with any question i had.

I needed to validate my account and they found a setting that was not in compliance and helped me correct the error with step by step instructions. response was very prompt and polite. I look forward to a continued partnership to help grow my business.

really great app and support, ROI is just incredible : 3293.19% on last 90 days with 400$ spent, can you believe that?

Great support and fantastic ROI. Support really helped me out with a setup issue. Hopefully this leads to more sales

I am getting use to it, learning to see if it's user friendly. I will see how it works for me at the moment I am researching.

I had a problem with my configuration, but the team was so good. The time to answer all my dudes were ok.