Reviews for Yotpo Email Marketing & SMS

I strongly recommend it. In particular, their customer service is the best I have ever experienced. The response is quick, friendly, kindly, understands the problem well and suggests the appropriate way to do it. Especially, 'Gen' is the best.

Excellent support! Quick response! and very helpful, i highly recommend using this app you store for more results.

I just downloaded this app and so far so smooth! I had a few questions about this app and customer service was so quick to answer everything perfectly. I've heard many great things about SMS marketing so I'm very excited to try it out, but I can tell I'm going to be taking advantage of this a lot.

Excellent support! Quick response! Thank you so much for your help! It was pretty simple. I just missed to uncheck an option but I managed to finish the setup and my account was activated.

great support. currently testing the app for the moment I find it very helpful and chatting with support went great

Very helpful and knowledgeable. They were patient with me and walked me through everything. Highly recommend

I love the fact that their customer service is awesome. They are so willing to help. Harry was very patient and extremely helpful. I'm looking forward to using the app more.

5 stars because i can't submit 10 stars. This app is a complete game changer. If you don't have it installed, you are leaving money on the table, and a lot !!! Let me share some results with you from the last 7 days: Total ROI: 1852.14% SMS Campaigns: 520.72% Flows: 12205.06% The best automations and flows: High Value vs Low Value Abandoned Cart Flow International Abandoned Cart Subscription Form - Popup Style Browse Abandonment Welcome And this is just the beginning, check out the tutorials and you will find lot's of ideas to implement. Started yesterday with integrating upsells and subscription forms and i already can see an increment in subscribers. If you only can afford 1 app, this should be the one.

Excelent service. Very kind support and very quick response. This app boost your sales and has around 4000-5000X Roas the returns in money spent. I recommend this APP!

Une application au top pour qui veut augmenter ses chances de vendre, notamment avec le puissant retargeting par sms. Plugin clair, précis, bien documenté et avec une prise en main optimisée. Mention spéciale pour le support particulièrement chaleureux et disponible qui a su prendre le temps de répondre à mes questions. Merci Harry !

When I found out about this app, I got really excited because I wanted an app that is able to send out text marketing directly to my existing customers. Had some trouble after adding this app and funded it. Current contacts could not be added but because I managed to get the consent of every customers before this app was added, I managed to contact SMSBump support to get this sorted out. I am impressed with their support service being able to provide help as fast as possible. Within a day, everything was solved. Now, the store is using this service as much as possible. Thank you so much SMSBump for the fast response and support. Loving it!

Perfect app ! One of the best shopify application for me. The customers service is also very available.

Chris and Harry were patient in helping me with some issues I was facing, I am still new to SMS Bump but I've heard raving reviews about it. Looking forward to using it for my online shop :)

I needed help verifying my account for me to be able to add funds. The person I chatted with was extremely helpful and efficient. Quick response time and very pleasant.

Outstanding service! Instant chat support and walked me through the steps I needed to take. Looking forward to putting this app to use to increase sales.

I'm using the app to retarget potential customers. My agent was great. He new exactly how to help me. He had all the answers. He spoke well and had great Gifs. Would want to work with him every time. He even gave me extra info and links to help me out even further after we got off chat. Great Rep!!!!!

My agent was extremely patient and helpful and knowledgeable and quick. My anxiety has not ceased. I look forward to using the app! I'm feeling like this was a very good decision.

just signed up after using a few others and this one is the best with explaining set up and communication time frame. Very satisfied so far.

This is the best thing to happen to Shopify in years. Post-checkout upsells really drive AOV's higher. Carthook continues to improve with each update, the most recent update supports PayPal too which was a huge percentage of our orders.

Just added the app but the customer service was fast and friendly. They offered easy guidance. Thank you!

Am aflat de aceasta aplicatie de la mai multi prietenii antreprenori si ei mi-au spus ca da rezultate foarte bune . Numele meu a fost Daniel Stima si respect pentru aceasta aplicatie !

This app is literally all you need for SMS marketing! The support is also great, I talked to a real person at 4 am no problem lmao

I am very happy with the follow-up I received from the person who accompanied me. She was very reactive and I am happy to see her again!

Estoy empezando a utilizarla, al principio me pareció muy extraña, ya que está todo en inglés y moví unas cosas que no debió, unos días después me comuniqué con el servicio al cliente y me atendieron muy bien, me explicaron detalle a detalle todo el proceso.

I use it to recover Abandoned cart. It works well. Also plan to use their other services as well. Looking forward!