Reviews for Yotpo Email Marketing & SMS

I've tried a few sms apps before and this one is by far the most user friendly one out there. Would recommend!!

Awesome support staff. Lazar was super helpful! Great app for beginners looking to get started with SMS backend.

Great app with lot of great features and with amazing and fast customer service. Definitely would recommend!

My favorite must needed app for all your SMS needs. The support including Rosen is amazing. They try their best and it shows

Its a really good app for sending sms. They have a fast reliable helpdesk to. Everything what you want!

Great App, The customer service was brilliant. Email contact was very Responsive and went the extra mile for us. Thanks

Awesome app and the fastest customer support ever! Highly recommended to increase conversion rate! Thank you ⭐⭐⭐⭐⭐

good service and good app i recomended because the support is very fast and the app is the best app for more reveneu in your store, good job

The application is really useful and well designed. Support has been reactive and reliable when I encountered an issue. Thanks for that !

Very user friendly for iPhone and laptop! I like that I can send messages to my customers in little to no time.

Best application to send SMS. Used for abandoned carts, the ROAS is awesome. I recommend. With the right marketing, this application will be extremely profitable

Quite a phenomenal app, easy to use and very useful. The support meanwhile is just exceptional, quality and attentive. I thank them

Personnel à l'écoute beaucoup d'aide super lorsque on ne connais pas trop beaucoup de patience. Merci beaucoup

I love the app! Super easy to use and the ROI is amazing!Best SMS app I've ever used on all my stores.

Ho utilizzato questa app per un servizio di sms marketing e devo dire che è veramente sensazionale, inoltre il servizio clienti è veramente fantastico.

This app is awesome, and the support is great as well. If you're looking for a tool that will get you high returns on your store this is it.

Iron Rebel

2022-03-01

United States

We just started using this app recently and smsbump has helped us learn how to set up the app and use it to create sales. Works well and is easy to use once set up.

This app is great for text message marketing, if you want to take your sales to the next level this app is a must with all the automation's and abandon cart check out you can set up! It's easy to use and set up and the customer service is awesome I was able to get my account validated within 10 minutes

The Henna Guys

2022-02-28

United States

Really good app for future customer retention, way better than email marketing, just make sure you are properly compliant in sending sms messages to yoru subscribers. Thank you.

Bad app! since yotpo has acquired smsbump they have become so hard to use. we operate 50+ stores and they expect us to create an account on yot-po for every store or we can not use smsbump. Whenever we install the app in the new store and click the app, it asks us to recover the password which was never lost. They think that we will make a new store from a new email. All other apps we use, when we click on the app, they log us in automatically, or they have the feature where you can add multiple stores under one account but this, yotpo has ruined smsbump. i have complained to them multiple times but since they don't care, I will leave my review and find better options. Their customer support chat sucks, you refresh the page and all chat history is gone, you have to start over again.

App came highly recommended from other members of a group I am involved in who support online clothing and merchandise stores. Fairly easy to use. Once you figure it out, it's a "set it and forget it" approach which is really useful.

The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes. Customer support was awesome, answered all my questions and resolved my issue on the spot. Very patient and kind during process!

Le chatbot est très performant, je suis très ravi d'avoir pu échanger avec quelqu'un qui de plus à régler mon problème, merci beaucoup

I have been using this app for a few of my stores and it's been converting really well. User friendly and great customer service. Highly recommended.

Many thanks for your help. A great application that makes you catch up with many lost customers and earn a lot of money