Reviews for Yotpo Email Marketing & SMS

PL helps me a lot thanks to him and to all the team of this app, this app grow help my shop to make more sales, after 2 years of use, this is perfect !

J'adore le service client, ils sont très rapide et efficace et l'application est vraiment super et très utile

Bonjour, J'ai utilisé cette application pour activer mon sms Bump Merci a Lord j'ai eu les explications que je voulais et en plus en français Merci à vous

I could not figure out how to remove the floating button on my site. I reached out to get help and the agent was awesome. He was very fast and knew right away what I was talking about. He quickly fixed it for me :)

Best support, thanks to PL who was very kind and helped me to solve my problem! I can now start again on a new base :)

the person helped me step by step and he was very patient with me which i greatly appreciate. i will be using again

I contacted support and I was helped by Fhoel, they were very helpful and guided me through what I needed to do to get started!

I used to app to collect customer data and leads. My store is not up yet so I had to reach out to customer service to get things set up behind the scene. Fhoel was a great help to me

Really great app support. Special thanks to Fhoel. Explained everything, solved my issues, and was really friendly!

Awsome and easy to use. I needed help validating my account so i could use the social opt-in Fhoel was a great help!

One of the best SMS marketing platforms out there. Has the most features and fantastic customer service, Fhoel took care of my issues in a minute. Helps me create very good and automated flows, would recommend it.

This app has been extremely helpful to me in my business. I have only ever needed to ask customer service a question one time and they were quick to respond. Definitely recommend!

I needed help setting up sms messaging and thanks to Fhoel, it was a smooth sail! She helped me so much and answered all of my questions! 10/10 recommend.

I have been locked out of my accounts of MONTHS and it is still not resolved. I have escalated this to Shopify support after not hearing back from SMSBump for weeks. Now that Shopify Support is involved, they have replied to my messages. Yet, I am still locked out of my account. They reply so they aren't in danger of being kicked off of the platform due to Shopify's TOS but they don't fix the issue. I am going to continue reporting them to Shopify everyday until they fix this issue. This is freaking ridiculous. I wrote them in September and they didn't get back to me until nearly October. I hate this app, I'll be uninstalling and finding a different one. They replied to my emails weeks later saying "sorry we took so long, this slipped through the cracks". Absolutely infuriating and unprofessional.

Helpful customer support by Lord R, love the app and would recommend to all. It's definitely a necessary tool to get additional revenue.

Honnêtement le service est incroyable ! Vraiment rapide et facile a comprendre, si comme moi vous avez des difficultés on vous aides jusqu'au bout ! Donc encore merci pour tous :)

Anytime I am unsure of what to do I receive a quick, thorough and timely response from your customer service team. Thank you!

Amazing how this app makes my life easier. i don't have to worry about sending sms to Customers. all thanks to this amazing app.

Great app, they are very responsive. I was going to be sent to the email support and they were able to attend me in the online chat.

Excellent customer service. They responded immediately via chat and took care of my issue. Thanks for your help. :)

Quick and kind customer service. I particularly want to thank "Lord" for following me step by step and being super fast in solving my needs

Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.

Everything awesome... "Jeffrey" Helped me out so well. cheers :) It took me 10 min and they patiently waited along with me. Thanks again

Lord from chat support is amazing! She helped validation and helped set up my abandoned check out flows....Lord is the BEST!!!

Ivan was amazing, stepped up and made validation and confirmation happen very quickly. That way, I was able to get my campaign up and running