Reviews for Yotpo Email Marketing & SMS

joann was very helpful and supportive in walking through the steps for me,,that makes it so much easier for those who arent 100% computer literate.good job Joann

great app for your own site especially when you need assistance and they follow you to the end, thanks Joann C

Good support client i like the way they solve problem. support quickly and friendly. don't hesitate to contact them for any problem

So far during initial set up with my Shopify POS account, Fhoel in chat support has been great in helping me out.

Great app and customer support overall. If you want to actually solve the abandoned checkouts problem, this is your go-to option. Definitely recommend!

Lord was a great help to get my store up and running with pop-up campaigns. great experience! thank you

10/10 assistance!! Was amazing on the live chat! Communication and everything was perfect, cant thank you enough!!

In app customer service is amazing, especially Lord.. executes anything i need to get done quickly and does an amazing job with support! Can't wait to start using this app.

Lord was super helpful in assisting me to resolve an issue quickly, I am looking forward to seeing how the app performs but a good support team is crucial to any app

Excellent app and customer support is very quick and efficient. Special thanks to Quin for your help you saved me a lot of time and $$$!

So far I am loving the app... The prices have been the most affordable that I have found and the customer service is amazing! Lord helped me really FAST and even sent screenshots to show me what is going on plus walked me step by step on how to see my results. Very helpful! I already had orders of almost $3000 in just 2 text campaigns sent out. The ROI potential is amazing!

Very prompt and helpful I am satisfied with the service I received. I was so confused about how to navigate myself but Iven and Jeffery did a spectacular job

So reactive and helpful. Thanks very much nothing to say :) I recommend this app that is very useful. Thanks to Jeffrey.

Great application, Joann C from the support team is very responsive and was able to meet my expectations quickly.

Love this app for my business! Also, Fhoel was SO helpful in getting me all set up with my privacy policy & Terms of Service requirements on my Shopify website, as well as pushing to get my inquiry approved through the compliance team ASAP!

great customer service, Fhoel did every think he can and took care of me and did A really great job!

The assistance service was very helpful Marien was very nice and provided me all the help that i needed. Thank you so much

There are lots of minor Bugs in the SMSBump, That will loss your huge amount of money if you are not aware of it. I found while working with my SMS and Email Campaigns. There is product fetching issue, Image Preview issue, Conflict with the same categories products images issue, etc. Very Poor Support Team Service, they don't give estimate time to solve your issue. and Technical Team look like highly unexperienced to solve the Bugs. Always told me our R&D team is working on it. It's Been 30 days and they gives same answer that our team is working on Bugs. Totally Not recommended. Star 1/5.

I have been using SMS BUMP for a couple weeks now and ran into an issue with the app. Lord R. from their CS team has been AMAZING helping me solve the issue and has me rest assured it will be fixed in a timely manner. Issues happen but its how a company solves a problem and so far SMS bump has been really helpful and easy to work with!

I really like this app, it works perfectly. The assistance is such of amazing people like Joann C and can help you with 24/7. Thank you!

Buen servicio, aun no pruebo la efectividad pero es muy facil de usar. Comence configurando unicamente los sms y fue muy facil. Además se puede convinar acciones con sms y mails. Es muy facil de usar

i had Fhoel C help me set up. Fhoel C? More like Fhoel G. Proper helpful guy and great app. Yotpo is the one

PL helped me troubleshoot and it was quick and easy. Very happy with the customer service and support. Recommend! Thank you!

Amazing support and has generated many sales very quickly for me I am so happy to have my own SMS list

Instant account creation and immediate chat support available makes this a slam dunk of an app. Thanks so much!