Reviews for Yotpo Email Marketing & SMS

I had some difficulties setting up a popup SMS on my homepage, and the support staff were amazing! Great app, great customer service. Thanks!

Fhoel was excellent in their assistance and gave me the steps I needed to get validated and it was not confusing

I've been using SMS Bump for years and just installed the app on my new store. PL helped me set up the SMS automations. Very professional!

I make a lot of sales with SMSBUMP. Awesome app and thank to PL that helped me a lot for my issues. Thank you again PL!!!

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

Sms bump est une très bonne application, avec un bon support, son support est réactif, et font de leurs mieux merci

I am new to E-Commerce and new E-Commerce marketing so when I heard Yotpo is the place to go I reached out via chat and Fhoel immediately responded. He was kind, knowledgable, and PATIENT. He walked me through every step to get my account set up. It was easy to do because he laid each step out separately and provided extra links to assist me. He also worked immediately to get my account through compliance so I didn't have to wait. I hope I get Fhoel again if i need more help. Yotpo you have an asset on your team, Fhoel is amazing.

Lord has gone above and beyond to help me with my issue! He had my back and I really appetite it. He took the time and trouble shoot my issue and resolved it for me. He never continued to help me with holiday marketing tips. Nice guy! 5 stars for Lord!

I am really appreciate of Lord R helping me with connecting my Popup notification to my welcome emails and sms. I was having trouble verifying my account and she helped me complete the steps to do so.

J'ai fait appel au support pour vérifier l'activation de mon compte SMSBump. Réactivité et efficacité parfaite. Merci beaucoup Christophe JEANTET (Cuisinez Pratique)

Buena asistencia por parte de Joann. Atencion rapida y efectiva. Aplicacion para tener en cuenta para marketing sms

awesome service from Fhoel! thanks helping me fix everything and speeding up the process! Truly appreciate it

Fohel was quick with fixing my issues and also rushed for it to be fixed ASAP. Thank you so much. wont hesitate to use again

Smsbump est à la fois, indisponible, facile à programmer et à utiliser, le service client est très réactif pour ma part. Je recommande cette appli

Lord è davvero molto professionale e gentile, ha risolto il mio problema in pochissimi secondi, l'applicazione è eccellente

I appreciate the customer service - Joann who help me to validate my account with good attitude. I recommended

rapide et précis , j'ai eu les informations rapidement pour activer le service dommage pas en français et pas toujours évident

Lord was very helpful and assisted me very kindly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Still figuring out the app and how to best utilize it for my company. I had questions and contacted support via the built in chat support. I was surprised to be chatting with a live agent rather than a bot. The agent, PL, that assisted me with professional, knowledgeable, and friendly. She was able to sort our my questions. Very happy with the service.

Quin is so helpful diagnosing my issues and ensuring I get proper follow up. There are a few tech bugs but this app is definitely worth it!

Quin really helped me get my validation completed. I'm excited to get my website working correctly.

Ronnel helped me out with setting SMS collecting things. He is very patient, kind and willing to help with anything. The App recovered plenty of abandoned orders in my shop. Highly recommended!

i like how it was quick and easy to get validated. i thought id have to wait a few hours but i got through in minutes.

PL was delightful & quick in helping me get my shopify site validated! Looking forward to using this app fully!

i used online chat and spoke to someone named PL. i have to say they were patient and extremely helpful. THANKYOU