Reviews for Yotpo Email Marketing & SMS

Keano has amazing customer service had me set up fast and efficient, thank you so much as well for the additional help appreciate it.

Super happy with Marie's help in validating my account. She was quick to respond and her communication was very friendly. My trust for SMSBump has grown since speaking with Marie. Thank you.

Also had an issue regarding test emails not sending at all and come to find out they were simply being sent to my spam. Marnie E let me know kindly that was the issue and immediately let the Compliance Team know so that they can authorize my emails. 5/5

Great app, customer service is spot on Thanks to "Quin" who helped me all the way through. AAAAA job.

I use this app for 3 of my stores and it makes me saves a lot of sales. Great app, nice service from Lord!

Quality customer service. Keanos the best :) aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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It has a very good customer service. Jeff very careful to customers needs. I would recommend! Thank you

I had the pleasure of being helped by Quin who did an amazing job of responding quickly to my inquires and allowing me to solve my problems super fast. Thanks Quin!

Honestly besides of being a very profitable app the support team is very efficient I was help by Lord R and it was an incredible experience!!! So grateful.

Djan helped me with my concern very smoothly and the customer service of this company never fails. My business has been working with them for a long time and I never regret that I chose this company for my marketing needs.

I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support. During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.

Very fast and responsive support. Aleksandar V was very helpful. We needed to know how to localize the SMS bump pop up, and within minutes, he guided us professionally.

i love this app!! makes easy to market on shopify! i love this app!! makes easy to market on shopify!

Joann C was mega-helpful in helping me out with validation. She talked me through everything i needed to do. Very happy!

Joann C was very helpful and diligent, I am so glad I came across this app. I can now drive more traffic to my store highly recommend!

great app and great customer service. live chat agents are super quick and helpful would definitely recommend. Keano was very helpful and thorough with the information. Made things very easy and understandable.

fast and easy set up. customer service agents are on point! Lord helped me out throught the whole process

Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.

thanks to PL i got everything verified with no problems. with her help i was able to get help link also sent to my email for easier way to keep them thanks again

Joann C. Was absolutely the best support I've ever had hands down! 5/5 stars. I had no clue what to do and I was guided the whole way.

A good help from the support (Marnie), I recommend. They reply fast and they care about the success of their customers

Really reliable app. Their customer support member, Lord, really helped me out a lot. Definitely recommend

Just getting started with this app, and I'm already very impressed. The implementation process was easy to follow, and the chat feature was amazing. I was connected with Lord, and my questions and concerns were answered immediately and thoroughly. I appreciated the personal interest in taking care of my problem. Excited to see what this app can do for our business.

Super application que j'utilise depuis des années, le marketing SMS est indispensable ! le SAV est top, Lord est très réactif et professionnel ! Merci !