Reviews for Yotpo Email Marketing & SMS
AceArrivals
2023-04-06
United States
I recently had the pleasure of dealing with Joann C from SMSBump: SMS Marketing & Email and I must say that she provided outstanding customer support. From the moment I contacted the company, Joann was courteous, professional, and extremely helpful in addressing all of my concerns. Joann went above and beyond in providing me with all the information I needed to make an informed decision about the products I was interested in purchasing. She patiently answered all my questions, and even provided me with additional insights and recommendations that helped me make the best choices for my needs. What impressed me most about Joann was her genuine desire to help me. She took the time to understand my specific requirements and was always willing to work with me to find the best solutions. Her attention to detail and her follow-up were exceptional, and she made sure that I was completely satisfied with my purchases.
Vista Home Decorations
2023-04-06
United States
Marnie was very helpful in validating my account, i was then able to complete my opt in campaigns and such. Thank You Marnie!
Luxury Rose Bear
2023-04-06
Hungary
Marnie was incredibly helpful and patient. I am very very satisfied! :) I wish everyone at least such a super agent. Thank you!
Trybello
2023-04-06
United States
Great experience with the app! Joann C was phenomenal in helping us to get our issues resolved. Highly recommend!
SilkySkinStoreUk
2023-04-06
Romania
Very useful app and above all perfect and instant support. Joann from customer support helped me a lot, thank you.
LUNR
2023-04-06
United States
Djan from support chat does a superb job on providing a fast and efficient service. Super helpful in getting you the help that you need.
ConfortAnnimal
2023-04-06
France
Bonjour j'ai pu utilisé le service d'aide sur l'applications car je rencontré des problème de configurations et d'usage car je ne connaissais pas du tout la plateforme et franchement c'est mieux que YouTube ou autre plateforme pour ce renseigner je suis tombé sur ( Djan ) c'est une personne qui aide en cas de questions, cette personne et très professionnel comprend et répond exactement ce que l'on veut savoir envoie des lien si besoin vous explique directement la totalités des informations que vous devez savoir si je pourrais je mettrais 50 Etoile super personne je la recommande a tout le monde !
VolcanoVibes
2023-04-06
Canada
marie help me alot thank you so much
purifycar
2023-04-06
United States
Marnie was fabulous, they helped me with all my needs. Fast response time and nice. They helped validate my account to now send emails. I recommend this app for sellers.
DesxredStxr
2023-04-05
United States
very helpful and easy to understand, thanks to djan
banx5814612345
2023-04-05
United States
Customer service is amazing, hit up live chat for some help and got an answer immediately! Joann really helped and was very patient. Awesome!
Mes Règles Et Moi
2023-04-05
France
Le support s'est montré très efficace et réactif, comme à chaque fois. Malgré la barrière de la langue, nous n'avons aucun mal à nous comprendre.
ISLAM STORE
2023-04-05
Türkiye
Very helpful app, and responsive support team Thanks Princess from the support team for your help....
Credere
2023-04-05
United States
The service was great! They help solve my problem in a matter of 5 minutes. I recommend if you need any help.
Shalom Indian Market
2023-04-05
United States
Very Pleasant, Marnie was quick to respond and guided me to the resolution clearly. Thanks for the support.
BlisceCo
2023-04-05
United States
Marnie did a great job with customer support and ensuring I was setup correctly, would definitely recommend!
NSR-Trades
2023-04-05
Netherlands
Jeff helped me very good today, thank you Jeff!
Unleashed Potential
2023-04-05
United States
PL was very helpful to my requests and got everything done, quick and easy. I love this SMS marketing and email app, it's a great tool to my shopify store.
TheBeautyWiz
2023-04-04
Australia
Mylene was great. Super quick. Very efficient and super nice. Was lovely to chat to on the chat. Thanks again
Vidchutia
2023-04-04
Ukraine
Very fast and quality, one of the best support! They helped and explained everything simply and clearly
Unjust Emotions
2023-04-04
United States
easy to use and helpful support! Thank you very much for the help setting up my SMS Bump privacy settings
BodyShort
2023-04-04
France
Thank you Joann C. Thank you for your help and your patience ;). you have removed a thorn from my side
Baby Solutions
2023-04-04
United Kingdom
Great app, very easy to use, great customer service from Keano who quickly resolved some issues for me. Highly recommended.
Caché Sarabi
2023-04-04
United States
Keano was courteous, patient and efficient in guiding me through the set up process. Attentive in sharing solutions and allowing me time to correct any information needed to finalize the set up. Thank you
GOT THE GHOST
2023-04-04
United States
Quin was great!! Very quick and helpful to the question that I had! Very easy to work with and highly recommend this app for Shopify!