Reviews for Yotpo Email Marketing & SMS

So far so good! Quin was highly responsive to my needs and helped me get started. I can't wait to see how successful we can be with this app!

Fast and helpfull support. I had to wait a couple minutes and had my qustion answered immediately. Great!

Great support! Helped me with a few problems and tested it with me. Recommend! Quick response time and great patience

Great app and help from Mylene ! Really helpful and fast service. Email and pop ups are really customizable.

Joann C easy and fast..................................................................................

UPDATE: Thousands of subscribers vanished overnight for no reason. Tried contacting support and haven't gotten back. We are now trying to recover our subscribers. DO NOT USE THIS APP. We were overcharged $80 on our last billing cycle. When we brought up the fact all bills had been paid for for October (we sent the attachment from Shopify ) in which they claim the fees were for "usage fees" they ignored it. We also sent an attachment via email of a member of there team via chat acknowledging they made an error. We have not received a refund yet. We also attached our payments from October. We purchased a $200 credit in October on the 15th. The "4 Usage Fees" make no sense. We want a refund asap on this overcharge.

Marnie is really quick and professional. Got it done within 30 seconds. Outstanding customer service.

Gen was a great help, was quick to help get my site up and running fast and was so nice as well!!! Outstanding customer service

Helpful customer service. Gen has done the necessary quickly . I will subscribe to the monthly plan and see the results.

So far so good. The staff was very helpful and patient with me as I set up my account. I pray that the services will continue to be great.

Yes, this service help was very helpful and quick Mylene helped me out a lot. She replied on time and really helped me alot.

Great fast and helpful support team. Very responsive, app works very well and very dynamic and easy to use.

Love the app. And very helpful support by Aleksandar V. Highly recommend for everyone that need to use SMS for marketing

Perfect ! Marnie was so nice and professionnal, I thought I have a problem which would be fixing in days, but Marnie fixed it in a couple of minutes ! Thank you so much

assisetnza veloce e mi hanno aiutato molto, bravi, mi hanno aiutato a capire molto e risolvere molti dubbi

Very good customer service. always available. Mylene was a big help when I had issues with my flow and integration.

Good app, i been using it with many shops, with amazing ROI. The app is complete, and the flow automation are easy to use. I talked with Mylene, who provide an amazing service !

J'ai été servi par "Djan" Il a été rapide concernant ma demande, et très professionnel, je le remercie beaucoup et j'espère retomber sur lui ! J'ai aussi été servi par "Mylène" pour un autre problème. Elle a su me répondre parfaitement et régler mon problème. Merci beaucoup SMSBump pour votre service client très efficace

I reached out to SMSBump to get assistance with verifying my toll free number. Your rep Joann C. was very friendly and patient with me. She provided clear instructions, that even included a screenshot, to aid me in making the necessary changes to my store's backend. I wish I could request Joann each time I called. Good job all around!

Great customer service. They were quick to help with no hesitation. I had trouble getting my messages to my customers but thanks to them I'm saved.

Joann C was very helpful when I reached out and resolved my issues right away! Thank you, Joann for all your help!

Great support from Mylene. Patience & resourceful. I had trouble finding where the analytics of AB tests where & she directed me

Joann C was very helpful and patient with helping me validate my account. She provided all the links and texts.

highly recommend the support customer Mylene was 100% helpfull. in less than ten minutes it helped me solve all my problems.

I am very satisfied with them, they answer questions really quickly and simply, and they solve problems instantly, I have not used the application as an application yet, but that's why their customer support is at the highest level. Thank you Joann C