Reviews for Yotpo Email Marketing & SMS

I had to have my policies confirmed and Joann C was very helpful and approved my polices really fast great service and very happy with sms bump....and Joann C, five stars

Marnie was very patient and helpful with setting up account validation. If anybody should get a raise it should be her!

Super kind and helpful service. Joann C really took care of me super quick and was very resourceful!

Thank you Mylene! The help I got was very useful and I am very satisfied. Mylene made the process very simple and easy.

Awesome service, Joann C is the greatest! Super helpful and really fast!

This is an excellent customer service and a nice app to work with. Highly recommend it. We started using it few months ago.

I needed help PL helped me setup my email and text settings for over 2 hours!!! Truly amazed at all her help and patience.

it was great and useful customer service is amazing and I had amazing help from pl

The customer service is extremely good and i find this is a very good app to do your email marketing since it already has all of the templates and everything. 5 stars for me.

Esta herramienta de marketing móvil es una excelente opcion para cualquier negocio que busque aumentar su presencia en línea y mejorar sus ventas. La plataforma de SMS Bump es fácil de usar y ofrece una amplia variedad de funciones que pueden ayudar a los negocios a llegar a sus clientes de manera más efectiva. Por ejemplo, la plataforma permite enviar mensajes personalizados a los clientes con información relevante y ofertas exclusivas, lo que puede aumentar significativamente las conversiones. Sus profesionales están siempre atentos a apoyar y aclarar las dudas. Personalmente estoy muy satisfecho y agradecido por la asesoría entregada por Jeff.

App doesn't work properly, many flows have bugs. Interface is buggy as well, often getting white screens. Support team often gets my website wrong and tries to help me without even verifying if it's the correct store. Support doesn't offer real solutions. Poor experience unfortunately, going to find another email marketing provider.

Pour l'instant j'ai utilisé juste la chat et l'expérience a été très agréable. Alexsanar V. a su bien me guider. merci

Very helpful and prompt customer service upon setting up sms account for validation for my website. Will definitely be using this app for all of my businesses.

Awesome customer care, Jeff helped me to setup all the policy and validate account within 10 minutes, best sms app!

I had a disgraceful customer service experience. I opened a request for sms sending. There is no solution for 24 hours. Every second is important to us. I asked the request I opened yesterday, they can't give an approximate solution time. I said that I would write a bad comment for this and they said that threat would not create a solution. will I not mention my experience as a customer? then he hung up the speech bubble as if he was slamming the phone in my face. Also, I opened a case about a topic yesterday. Tell them that the speech bubble is not active and they will return by mail. I did not receive any mail until noon. I wrote to the speech bubble again, but that's how the answer came. If you can reply from the speech bubble, why don't you send an email. I use 8-9 shopify tools. I have never seen such bad customer service. I still haven't deleted the tool. I hope they see this and fix it.

Djan a su m'aider et m'accompagner pour ma vérification. Service parfait, je recommande si besoin !!

PL from SMSBump has been outstanding in her support. Her unwavering commitment to resolving my issue and providing effective solutions is truly commendable. Thanks to her expert assistance, I am now a firm believer in the quality of service provided by SMSBump.

pl was a great help very fast and straight to the point pl was a great help and pl validated my account in no time

Had a excellent experience with Keano. Keano was very professional and helped me set up and validate my account.

Had a great and very helpfull experince with Aleksandar V to finalize my insription and the privacy issues. I heavly recomment this App SMSBump ....

Excelente servicio al cliente, PL me asistió muy bien. La plataforma SMSBump hará que tus ventas incrementen.

I received excellent customer support from Aleksandar V. He was knowledgeable, patient, and provided clear guidance to resolve my issue quickly. I appreciate his professionalism and recommend him and the company's customer support.

The application is simple and intuitive. Aleksandar responds very quickly to the chat and solves the problem quickly. Responsive and efficient service, thank you ;)

a very useful application I recommend to everyone.a very useful application I recommend to everyone.

Many thanks for your efforts and in particular Quin really nice and very attentive a real professional bravo