Reviews for Yotpo Email Marketing & SMS

I would give a 5 star review as I have loved this service but due to deceptive charges that support ignored for weeks till we got shopify involved and now it been over a week and still not resolved. I was charged over 3k for what I was told was only going to cost $480. If this was resolved quickly and made right I would love to give a 5 star review.

Everything was clear and detailed. When I was unsure about how to go about something I was able to get in contact with Joann C who was able to successfully help me with my problem in a clear and concise manner. Everything was quick and easy to do.

New customer here I needed to contact customer service to validate my account and thankfully I had the pleasure to be helped by Joann. Joann was fast and efficient help! THANK YOU JOANN<3

My go-to app for sms marketing. Keano is super quick and helpful when you need something explained or done for you. :)

Really great customer service take time out to help with any problems and the website is really easy to use. Joann C helped me and also Djan P

Marnie provided excellent customer service. The validation process was quick and efficient. Looking forward to growing my business with this app.

Djan was very helpful and quick thanks for your service mate!, he helped me with verification and few other things that helped me get started up

djan has been great very understanding and replys fast also he assures me the whole way through the process I could not ask for a better service than what has been provided cannot wait to see the results of this app if your having trouble with the terms and services of sms don't worry about it they make it supper easy and it is very useful this new ai tech is crazy lol thank you guys for helping small business owners

Fantastic great quick service. Djan has been great very understanding and replys fast. I could not ask for better service

Geat experience with this app, it helps a lot to recover costomers from abandoned checkout! The operatore Jeff is also so kind, Thank You!

Excellent service, fast response from Mylene!

Keano is amazing! Really good service and super efficient. He resolved all my questions and problems.

Marnie was super quick with the verification process and is very friendly, this is what really good service looks like. Thanks again! :)

Marnie Helped me setup my account easily. Extremely satisfied so far can not wait to see the results!

I had a quick chat with Mylene, very friendly and helpful :) received a very good service thank you so much!

Great support. Fast and easy verification of my account. Needed to correct a few things on the website and Marnie waited while I got them corrected. Thanks Marnie!

Very good chatbox service, you have to be patient but once I got my answer, Djan guided me very quickly to a solution.

Quin helped me to verified my account easy and fast. Really appericiated she helped me very well Thank You !

Great customer service from Keano. Answered my questions and helped me solve my issues! SMS is a bit difficult to navigate but the customer service makes it worth it

Ho avuto dei problemi con SMSBump riguardo la convalidazione, ma Mylene mi ha aiutata ed è stata fantastica e super veloce!

John's customer support is absolutely phenomenal! From the moment I reached out for assistance, he exuded professionalism and warmth. His deep understanding of the product allowed him to quickly grasp my issue and provide clear and concise solutions. John's patience and attentiveness were truly commendable as he walked me through each step, ensuring that I fully understood the resolution. His prompt responses and willingness to go above and beyond left me feeling valued and supported. John's exceptional customer service skills have set a new standard for me, and I can confidently say that he is an invaluable asset to any organization.

Quin helped me through and gave me confirmation in minutes, it was 2AM midnight and she replied in one minute, i loved the quick service, thankyou.

I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time. The analytics tools provided by SMSBump are a game-changer. I can easily track the performance of my campaigns and make data-driven decisions to optimize my marketing strategies. It's been incredibly helpful in growing my business. What's even better is that SMSBump offers a free plan that's already packed with awesome features. I was able to test it out and see the results without spending a dime. It's a fantastic way to get started and see the value it brings. And let's talk about the support team. They're amazing! Whenever I've had any questions or issues, they've been super helpful and quick to respond. Their dedication to customer satisfaction is top-notch. Honestly, I can't recommend SMSBump enough. If you're running a Shopify store and want to send SMS to your customers, this app is a must-have. It's user-friendly, the analytics are on point, and the support team is fantastic. Give it a try and see your business grow!

Joann C was absolutely amazing. Not only did she fix my issue, it was under 10 mins from start to finish and she helped me get everything fixed and double checked it twice to make sure everything was right. Highly satisfied.

Quin was very helpful, provided simple instructions to help set up my account. Quick and responsive.