Reviews for Yotpo Email Marketing & SMS

@john d was great and very patient with me as i went through compliance, definitely very helpful. 10/10 stars!!

Elijah was very helpful in assisting me with issues that I had regarding my website. Swift responses and very kind!

Elijah helped me A TON with making necessary compliance updates to keep my account healthy. He provided me with detailed and easy to follow steps to do so. I appreciated the deeper look into my account, as I had originally reached out about something much smaller. His assistance helped me and my business tremendously!

Joann C was a GREAT help. Quick responses and exceptional service. Will definitely recommend to my other shopify friends.

Whenever I need help from SMSBump Customer Service they are quick and so helpful. They always clarify what they mean and show you articles and visuals to help you. I am very happy with the help I receive with them, every-time!

amazing love this app amazing love this app amazing love this app amazing love this app amazing love this app

Elijah was very helpful in getting my account verified with your application. Went above and beyond with customer service!! Made sure everything was taken care of and help with all the issues i had!

Agent PL was very knowledgeable and helped solved all issues raised and provided advises on best practices to get the best out of SMSBump

John was amazing. Customer service was quick and simple. Understood my questions/concerns and made options available in a timely and professional manner. Yotpo has been amazing.

AlJohn provided exceptional support from start to finish! The tool has always been great but It's been a while since I've used the SMSBump so some of my automations and flows were no longer supported. AlJohn assisted me in upgrading those flows to the supportive versions as well as providing additional details on the new features in SMSBump. Overall terrific support and the app is amazing!

whenever i need help it is quick and accurate. I never worry about if it's going to take a long time for somone to help me! Marnie was great

gran atencion! respuesta inmediata y clara.

I had the most amazing experience with Jeff from SMS Bump support! He was incredibly quick to respond, provided reliable solutions, and was so friendly throughout our interaction. I truly appreciate his exceptional service and would highly recommend him to anyone seeking top-notch support.

amazing aap and services im glad to use this application for my website im strongly suggesting people to use this aap

Excellent and fast customer service! Needed help on a Friday night, and PL was quick to respond and help out as best she could. Very frustrated to find out I can't collect names on my pop-up, only emails and phone numbers for texts, but otherwise, cool app, but again, great customer service from PL. Thanks for the help!

Jeffrey T helped me, the edit page was a bit hidden so i contacted the live support and they explained it to me. Fast response , overall great service.

Customer service is surprisingly good. They helped quickly.When I started using email and sms marketing it must have been the best tool.

Excellent attention from the support team, super attentive and quick response, thanks to Jeff who helped me every step of the way to set up my account.

Great support service, and the interface is really easy to use, one of my go to apps, Still got a lot to learn in terms of flows but it really gives you a great experience. Thanks to Keano he was really fast on providing a solution to my issues.

No issues with this app. Great customer service by Marnie specifically, and by others in the past. text marketing is cheap and generates ROAS of around 50x (sounds like a lot but when texts are only 2 cent if you generate 1 $50 sale after every 50 texts 50x ROAS isn't too crazy.

I connected with two people who were able to help me through the verification process and both were very quick, helpful and super friendly. I would recommend this app and their team to anyone looking to grow their business with SMS and email marketing!

The chat support within SMSBump is next level. The representative PL who helped me was super responsive and attentive to my questions. She helped me navigate the validation process step by step so i could get back to working on my brand. This SMS chat support feature is way more efficient that emailing back and forth or waiting to speak with a representative on the phone.

keano ,was very efficient and helpful i had a problem to connecting my store whith SMS BUMP,him was very attetiveness patient to help .i very appreciate that .amazing service

Excellent app and customer service is always happy to help. Thanks marnie.! I will test the app to make marketing via text message and email. Thanks in advance to the app and the whole team behind it. I love shopify and thanks for such a great customer service.

Great app, great customer service (PL), and of course its just collect money from the flor with this app.