WhatsApp & Helpdesk ‑ MyAlice
Multi-channel Helpdesk, Live Chat, Agent Management & Chatbot
12 Ratings
4.5
About this app
Launched: Nov 18, 2021, 12:00:00 AM
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications
Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
Pricing Plans
Premium
60
- Unlimited customers
- Website chat widget
- WhatsApp broadcasting
- WhatsApp QR code
- Smart ticket assignment
- Chatbot builder for all channels
Business
180
- All in Premium, plus
- WhatsApp Catalog & Commerce
- WhatsApp Marketing Automation
- Custom CRM integration
- API and webhook
- Onboarding & migration
