WhatsApp & Helpdesk ‑ MyAlice

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

• Live chat and social channel widget for customer support and increase sales.
• Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
• View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
• Send personalized WhatsApp broadcast campaigns to your customer lists.
• Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.