Reviews for Webrex ‑ Pricing By Country

I want to leave a review and maybe save sales for some people. This app broke my sales completely. I didn't figure out why I am having such a huge drop at first, so I lost a lot of money. After I deleted this app, everything was restored. So what does this app do? it creates additional options in the product card, which then are automatically shown in the catalog (shop) on your Instagram + in your Advertising campaigns with the catalog. And it broke completely all sales. And the support continues saying that they didn't make any changes on Social media. Even though it is obvious to everyone who has a shop on Instagram, that catalog on Instagram is connected to your website. So I strongly advise you not to use this app. -

I think it is ok we update our plan, current plan it is not ok so after update plan i will check it is ok or not for our store

I leave my feedback not immediately after installation, but after a certain period of using the application. I want to tell about the situation we are facing, perhaps it will help someone when making a decision about using the application. I installed the app, set different prices for different regions. I had a number of questions, the support service really answered very quickly. It is worth noting that different prices for different regions really appeared. Then I signed up for a paid subscription and then the most interesting thing began. The application made changes to the card of each product in my shop on shopify, after which each product turned out to be not in 2 variants, but in 22 variants, then all these changes were broadcast to my Facebook business account, and from there to Instagram. Thus, complete confusion began in my social networks, buyers began to write and ask why I have different prices everywhere, some on the website, others on Facebook and Instagram. I contacted the support service with my problem, the specialist categorically stated that their application did not make any changes to my social networks and he could not help with my problem in any way. I contacted him many times, trying to encourage him to understand the situation and connect me with the technical service, but each time I received a message from the script that the application was not making any changes and the support service could not help me. The result is that the application has confused all my sales sources (product card on the shopify website, Facebook business, Instagram store), the support service refused to understand the situation and abandoned me. I have decided to stop using this application. I will leave an addition to the review: The entire test period was completely spent by me. I just didn't need any changes from the application in my social networks and the product card on the site. However, these changes have occurred, which has absolutely destroyed my sales channels! I contacted the Shopify support service and received a response from them that the changes on the site were indeed made by the application!

Very good app and fast support. Slightly slow at loading prices on our site but we hope to fix soon. Would recommend!

Great App, and very nice and fast support. Arpan was extremly helfull with setting everything up and running!

VERY FAST AND GOOD HELP FROM THE SUPPORT TEAM,ALL GOOD,THEY HELP ME WITH SOME QUESTIONS I HAD,VERY SATISFIED

Good Service tasking to sloved by arpan

We had really BAD experience unfortunately. Support staff was NOT helpful although we are beginner to Shopify,,, when we wanted to remove this App, and had a meeting with them, they told me they would refund because this App doesn' meet our requirement, but actually they told us they didn't want to proceed what they said to us...!! The changed the fact... We don't recommend this App!

This is an updated review… Arpan and his team still deserve a five-star review. We have been using the app for several months and find it works very well. Arpan continues to provide excellent support for our queries, is very polite, patient and answers around the clock (bearing in mind the time differences between our continents). No question or problem is too great, and we have benefited from the efficient support given by both him and the tech team. Thank you for the great service.

Great App once must try to boost sales and revenue and support from the team is superb. I increased my sales and revenue with this app.

Our store uses this app to help us with sales at different prices in different countries. We didn't understand the function and installation very well, but they give us a lot of support and guide. They have great service and answer our questions in detail. Finally, with their help, we have done it! It's very helpful! Hope both of our businesses can do better in the future.

the application is really amazing, thanks for the customer support they're very helpful. Special thanks to Arpan

These guys are awesome. I have 4 stores and together over 30 apps are installed in these stores. I never had such support as I had with them. Highly appreciated. This is how all support should be done. Great app and great Job!

I need to change my review, apparently, it was correctly working but with sale prices, it has ruined our store and therefore our revenue

Great App, so far doing good to me :) 5 stars all the way!!!!! Appreciate the initial help got from the support team. Thank you!

Support is good, they are very helpful. Still needs to explore the app and it's benefits. Based on the app performance will update the review.

really very good App. It is helping us in selling in overseas market. The customer support is very good. Provide quick resolution within a short time frame.

I'm sorry to change my review but even though support always was fast and they tried to help me, the app was way to unstable. Shopify apparently changed some code which made the app show the wrong prices. This led to some 0 margin sales for me and I had to find out the hard way. They blamed Shopify and said they were working on it. I have now changed to another app that works seamlessly without any problems at all.

I used the app to have different pricing for different countries so as to take care to shipping and handling cost and it worked perfectly! A few improvements will help, bulk price sync and for the app to work with some product upsell features. Support is also very quick to help.

Finally found the ability to present different prices to different global markets without having to do anything complicated. Excellent technical support. This App is highly recommended.

great to have such app in a marketplace where no other options are available to get this feature in your store, the tech support is admirable, the app works as described, worth trying.

It is a very good and fast service, we are very happy with it. They help us pretty fast with any kind of technical problem and they are very friendly. An effective app, with its things but good....

FreakyFoxx

2022-09-16

Lithuania

Using this app for about 1,5 years and all i can say its just great app and best support, I recommend it 100% :)

Gemy Maalouf

2022-09-08

United Arab Emirates

it's amazing how helpful Arpan was. he explained everything in details during our zoom call. I recommend!

I have just installed the app, and it seemd so helpful for international exposure of our Business. Customer support is really helpful and understod my concerns.