Reviews for Webkul Product Auction

I select this app to run auction on the website. I love the way it works. Configuration was a bit tricky as some code had to be added. It was easy to schedule an appointment with support to make it work. They did answer all my questions. Highly recommanded

Great app with awesome features and they have the best customer support! We are going to start our first auction in two days and the support has been extremly helpful in setting everything up. So far I can really recommend the app.

You guys are total wack! After charging me, i got no support from you. Now the app is saying no more sessions...Worst Plugin everrrrrrrrrrrrrrrrrrr

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at sales@cmwpearls.com

Great app and team. We recommend them strongly. Support is super responsive and helpful. Auctions are simple and clean-looking

We needed additional support in adding the code to our store. Product Auction was very responsive to our needs!

Both the app and support are amazing!!! Best support I have EVER gotten on any Shopify App!! Within minutes it was fully customized, and up and running.

how can I cancel subscription? Is deleting will do it? I do not use this app, want to cancel it, I will delete it from my store, hope you will not charge me after it???

An incredible app with so much functionality. The team were so helpful with the installation and some small customisations to fit my site. Thanks again!

This is not plug and play, and you might need some help getting started. Whether you are a beginner or know your way around web design. This great group of people will take the time to help you out to make it work if you are willing to take the time yourself, and it is worth it!

These app is ridiculous!! I installed it and then you have to actually to some programming. I contacted the support for help which they never should up to!

Great response, I had trouble with the widget and they solved it within a day! So far it seems to be working perfectly well!

I am using this app to explore a new business idea. The software is very easy to use & the team supporting it is amazing. Would highly recommend using this app if you're looking for an auction based solution.

This app could be brilliant to the right user. I gave the seven day trial a one hour whirl before uninstalling it. I felt it much more complex than advertised. The advertised finished product looks brilliant. But I don't think just anyone can achieve that without a large budget for expensive coding. The app is likely 5 stars in the hands of others. But for me, I have to give it two, simply because it's seemingly advertised the contrary. If you can code, take my two stars with a grain of salt or disregard this altogether. If you're long in the tooth with little coding knowledge like I am, tackle this app with a budget for some help.

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!

Great tool for the job! Note: Plan for a day or two to get things set up - we got caught up on inserting the codes, and our time zone is very different from the tech support time zone, so getting set up took a little time, but they were very helpful!

Very hard to setup, I'm not into coding templates and the preset auction looks very generic to the eyes. I had a problem with a test i did, ran the auction on one item, it was sent to the highest bidder, but the item still showed in stock.

We were running an online auction and our other software wasn't working. So I searched the Shopify Appstore, added this app. I then discovered that my theme code needed to be updated... I reached out to the developers, I let them know that I needed help urgently. They wrote back to me within an hour and had it all fixed within the hour after that. I couldn't recommend this app more. My customers that participated in the auction were so impressed with the professionality of it in our store!

We've used the app for about two months now with no issues. This week we decided to change our Shopify template from the free version to one of the paid ones. When we made the swap it threw off somethings with the front end of the auctions. I tried to code myself and then sought out help. I was a bit anxious because there is a massive time difference but I was able to schedule an early morning appointment and get it sorted via email within 15/20 minutes.

Extremely good user and setup support. they were able to resolve my issues in just 15mins and have everything up and running same day.

Met some issue with account page clashing with my template. Great customer service from the team to solve this issue.

Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)