Scent Sips
2023-08-14
United States
Support team was super responsive and helpful, plus the many apps it offers are very good! I would recommend anyone with a Shopify account to add this app. Absolute must have!
The Tee Frog
2023-08-14
Canada
Awesome support, its a great app, highly recommend. You get your moneys worth for sure. its like everything you need in one app.
ILikeItShop
2023-08-13
Netherlands
Amazing customer support, fixed 2 issues within the hour. Definitely worth the money and an upgrade for your store!
Phone Heaven Zone
2023-08-13
Germany
Super customer support. Verry happy with Vitals in general. Everything you need without spending lots of money. Recommend!!!!!!!!!!!
Friluftsvaruhuset.se
2023-08-13
Sweden
Amazing app, amazing support (when asking for smaller corrections in design for our store). Recommend this for everyone.
Branco Stores
2023-08-13
United States
Great app, great service, amazing fast customer service. Thank you Shopify Team, and special thanks to Magaly Alanis for the support and professionalism.
InfinitePlaza
2023-08-12
Portugal
Adorei a ressecção, bastante rápida, estou muito satisfeito, o meu problema foi resolvido de efcaz sem qualquer problema.
Home Comforts
2023-08-12
United Kingdom
Excellent Customer Support. Got my requested changes done in a day and very polite and friendly. Would reccomend.
Adobe Finds
2023-08-12
Lithuania
Great app, have everything you need for your store and plus very friendly helping team, solving problems without any waiting!
Fur Babies Central
2023-08-12
United States
The app is so easy to use and I love they give tutorials for each thing you enable. And, if you still are having trouble their customer service is excellent. They have a chat and they respond right away. They are always kind and will keep working until your problem is fixed. I work late at night and they are there 24/7. An easy app and good customer service is so important to me. Vitals is amazing!!! They also have everything you need in one place which you cant beat.
Twilight Blossom
2023-08-11
United Kingdom
Great app and really supportive customer service (i.e. Gary and John Seth). I'd recommend it to anyone.
RoseStraya.com
2023-08-11
Australia
All I can say is I am very happy with Vitals: All-in-One Marketing especially "Visitor Replays" together with "Cookie Banner - Collect consent for Cookies", really help me to see if any problems on my website, then I can improve it for better customers' experience. "Upsell", "Instant Search", "Recently Viewed" also fantastic. Support always fast to solve the problem. All other apps can be useful as well but I don't have time to try them yet, I will certainly do soon. If their product reviews app has option for customers to ask questions, then it will be fantastic (I am using another app at moment). For me, Vitals: All-in-One Marketing is really worth the price.
Unlimited Perfume
2023-08-11
United States
I don't know what to say but this is the best up and I was having some problems and they help me very quickly
SmileKit
2023-08-11
Canada
The vital's app help greatly with upsells and provides a great insight into customer behaviour. Amazing staff and great customer service experience, when I had a problem they were able to jump on it fast and provide me with a solution. Special thanks customer service staff to Jed
ShopBay
2023-08-11
United Kingdom
I had few difficulties but they helped me out in less then a minute Good and efficient customer support Thanks JD
PNS
2023-08-11
Greece
Perfect apps all combined , its necessity for every store , has helped a lot . Includes many apps like products reviews , pop ups , and many many more useful apps.
אוזו-שופ
2023-08-11
Canada
I rarely write reviews, but my experience with Vitals has compelled me to share my ordeal. To say I'm disappointed would be an understatement. I installed the Vitals app hoping to streamline my store's operations and enhance its features. Instead, I was met with a series of unfortunate events that have left me frustrated and regretful. Firstly, after integrating the app, my store started experiencing glitches. Product images wouldn't load, the checkout process became a maze for my customers, and the site's speed dropped dramatically. It was as if I had unknowingly invited a digital tornado into my store. But what truly added salt to the wound was their customer service. I reached out, hoping for a swift resolution, but was met with delayed responses and generic troubleshooting steps that seemed like they were pulled straight out of a beginner's manual. It was evident that their support team was either ill-equipped or simply indifferent to my plight. After multiple back-and-forths, not only was my issue unresolved, but I also felt like I was being blamed for the problems their app introduced. The final straw was when they stopped responding altogether, leaving me to fend for myself. I've since had to hire an external developer to fix the mess and restore my store to its former glory. The financial and time costs have been significant, not to mention the lost sales and frustrated customers. In summary, if you value your store's functionality and your peace of mind, I'd strongly advise looking elsewhere. The Vitals app might promise an "all-in-one" solution, but in my experience, it delivered an "all-in-none" outcome.
Josephus Pets
2023-08-10
Netherlands
Everything in one app, good customer service. Everything works as intended and the app is easy to use.
Zyllix
2023-08-10
United States
John Seth S. Provided amazing customer support and dealt with all my issues A+++ Recommend this app highly!
SofaShield
2023-08-10
United States
The vitals team were very helpful and quick to respond. I needed help changing an app to match my stores theme and they helped me within minutes.
HandyAir
2023-08-10
Poland
Great App, wonderfull stuff, very nice people. Just massege them and they are more than happy to help you! NICE
Combi Pyjama
2023-08-10
France
Perfect support and very good app. it's easy to setup and very convenient. There are a lot of applications inside which is appreciated
TechTrends Express
2023-08-10
Australia
Very helpful staff, I actually do mean that. I asked a question through their chat system in the app and it was amazing to have such good customer service from their team.
doacustom
2023-08-10
China
This tool provides invaluable insights into the performance of our apps, ensuring seamless functionality and a top-notch user experience. With its user-friendly interface and real-time monitoring, we can easily track app performance, identify and address issues promptly. This has significantly boosted our app's reliability, customer satisfaction, and overall business success.
SLIM-SIMPLICITY
2023-08-10
United Kingdom
The customer service team are very helpful with fast replies and communication and good quality services.