Reviews for Vela Bulk Edit, AI & more

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela!

Very useful app. Especially interface designed professional. I ll use ıt ın future . I also lıke the optıon of Edıtıng vendors. Thanks

I've been using Vela for awhile now and I would highly recommend it to anyone who sells on multiple e-commerce platforms. It's a great bulk product management software that allows me to manage my Etsy and Shopify products easily. I love the bulk product editing feature, variation profiles and Etsy product importer feature the most. This is a must have app for Etsy shop owners who are wanting to move their products to Shopify without a huge headache. I had a question late in the evening and clicked on their chat support button and was instantly connected with a live person. Not only did they answer, they sent me a link to log in remotely so they could show me how to do the task I was needing to do. Amazing customer service! I am so thankful for Justin taking the time to show me all the great new features Vela has to offer. They regularly update their software which anyone who sells on Etsy realizes this is important because changing products on Etsy is time consuming. These changes can be made quickly through Vela. Honestly, as long term user who has high expectations, Vela regularly exceeds them. The monthly subscription is well worth it, as it literally saves me hours of work by not having to go through and update and add my products manually. Very pleased with this product.

When we did our shopify inventory, over 700 Etsy listings were removed that we paid to activate etc. When I reached out for support, he questioned me about them even existing. Very Very rude customer "support" - do not use them. Edited to add in response: As stated in my review about your company, it was the way you treated me. If I could upload photos of the way you've spoken to me, accused me of making up our listing, bragged about your subscribers etc, I would. The bottom line is you treat people terribly Justin. You are very rude, short, cocky and talk down to people. I reached out for help and instead I received insults, accusations and smart aleck responses. That is my complaint with your company.

I've had this for a while and used it bulk edit Esty listings. Recently I've been trying to make a Shopify store and import listings using various apps and not one had everything I needed. Come to find out I already had what I needed and it couldn't be easier. I have thousands of Etsy listings with many many variants and its still a breeze. The only holdup is Shopify apparently has a variant limit of 1000 per day after you reach 55000 so be aware of that. This has nothing to do with Vela but its best to use Vela 100 listings or so at a time. Cant say enough good things about the program or Justin who was very helpful.

Great app with responsive customer support. I use this app to bulk update inventories between Etsy and Shopify. I have tried many apps to solve this headache, and Vela is hands down the easiest to use. They truly listen to customer feedback, and they have a roadmap full of upcoming updates. So many app subscriptions will take the money and run with few improvements and little customer support. It's refreshing to find a company whose developers are still involved in continuous improvement and updates.

I love this app! It's so easy to use and makes updating my Shopify and Etsy stores simple and quick. Thank you!!

This is great and so is Justin! He was very helpful in connecting my shop when I was not able to. Thank you!

WOW That is my first impression of this app. It is going to save me so much time listing on individual channels now I can do it all on this one app, I like the look of the pages they are easy to navigate well thought out and so so simple to use. Most of my products are customised and the app even supports this which I am super impressed with. I have had to reach out twice to customer support and both times Justin done a screen share with me and walked me through the issue I was having which was a simple user error and was resolved within a few minutes. I am excited to know that they are looking to add ebay and amazon in the future. Well worth the $10 per month as it will literally save me hours upon hours of listing the same products on multiple channels. Subscribe subscribe subscribe you wont regret it, I am so glad I have found this app. Lifesaver!

I love the idea and really hoped that it would help to manage my hundreds of products. More specifically, I wanted to use this app to add and remove variations across multiple listings. This app allows you to use variation profiles to add/remove variations across multiple listings, but unfortunately I still have to go into every product and re-link photos to each variation. This is extremely time consuming when there are 30+ photos on each product. I believe this is an overall Shopify issue and not directly tied to Vela app, but having to do this every time I make a change to a variation profile is ridiculously time consuming so I'll be on the lookout for a better way to manage our products.

Pessima non funziona, rovina i prezzi dei prodotti del sito, assolutamente da non utilizzare. Abbiamo utilizzato l'app e abbiamo avuto grossi problemi

I had an issue with my photos syncing to my variants in Etsy and Justin got with me within minutes to help. We did a share screen and not only did he give me a much quicker way to link my photos but I learned all that I have been missing out on! Getvela is a super handy tool to have and their customer support rocks! The upgrade is a must need for your online shops!

I use this app since last year to manage my inventory for all different channels. such a life hack!! keep up the good work !!!!!

With over 300 listings, all with variations. Vela is the perfect app for managing my Shopify & etsy shop. Their customer response is always spot on. When an issue or question arises they are more then willing to listen and help in any way needed. I identified a couple bugs and they had them fixed within a day. No run around or trying to say it was me, they listened and fixed it. Ive managed Software roll outs and I wish they had been on my team. They get an A+ from me.

I've been using getvela for more than 5 years now. With over 2,000 items on multiple marketplaces I can attest that there is no better way to manage, copy, and publish all of your listings in one place. This app has literally saved me years of my life from monotonous listing adjustments and publishing listings. Justin is phenomenal for customer support if you need any help too! So worth $10 a month. A++

I hardly ever leave reviews but after spending a few hours with this app I can say I am very happy that I found it! Very user friendly and the couple of questions I did have were answered almost immediately on a Sunday evening! Not just that but they provided links to very helpful tutorials for each of my questions! Integrated my Etsy and shopify stores and made bulk edits in just a couple hours setup time. Published new listing from Etsy to shopify and visa versa! Can't wait to see how much time this app will save me and best of all I got it for half of what the competition was charging me. Awesome! Awesome! Awesome! Thank You!

This is the first time I write a bad customer service review. They are, specifically Justin, so bad to the point all of the good things from this app combined cannot make up for the ignorance and assumption they put me through. As a owner, I carefully went through each and every tutorial clips they have. TWO MESSAGES in the conversation and Justin already assumed I had not watched any video. He forced down on the conversation twice, and up until my confirmation and screenshot that I watched the video he asked for a screen recording. Be aware, this app doesn't work on text or message!!! Only via calls or screen recordings at your convenience (or theirs?). He claimed that because he had 'customers from over 72 countries', therefore it's best for you to: 1) watch the clips, and 2) make a screen shared call with him to avoid 'back and forth between chat/email' quote-on-quote. Well you know, no one gives a care how many customers the app is troubleshooting at the moment. It is part of your JD and get used to it, or ask for a raise maybe? Like Klaviyo, they queue the customers so everyone has their numbers and wait to get a full attention rep who is willing to help you, listen or text. Clearly, they just do this as a chore and don't appreciate the customers (with 21 and still counting one-star reviews with no response). If you feel like working with someone who cares, STAY AWAY FROM THIS APP.

Life changing! Simply put... this app has saved me so much time, stress, and messing around. It just does the job it was built to do. I have a lot of products and it still manages to keep up with the strain I put it under with huge multifaceted edits. My favorite part of Vela is being able to bulk edit images. Since using the app there's been multiple updates, so I look forward to what's to come.

⭐️⭐️⭐️⭐️⭐️ and I NEVER leave reviews...this is the single most useful app I've tried on Shopify in 8 years! In only 5 minutes of poking around, I found so many uses for this, it's outstanding! The price is unbeatable and the ease at which you can get things done and not be afraid to screw up the backend of your site is amazing. Thank you for creating such a wonderful app for business owners!!!! Anyone reading this, TRY IT, you'll be impressed!

My mind is blown with this app, this has saved me DAYS worth of work with just a couple of clicks. Worst thing is that I didn't know sooner. I am using it for both my Etsy and Shopify stores. The best thing about it is that you can transform any shopify listing into an Etsy listing with a couple of clicks, and vice versa. The hours this app will save me!! I also sell phone cases and the variant list is huge, so vela makes it super easy by using the profiles function to create a master profile of all my variations which will then apply in seconds to any future new designs. Customer service is incredible, they even got on a call with me when I felt really stuck so I definitely feel supported. Thanks for developing a great time saving app :)

A website developer I am not! Until the Vela app came along I spent long, laborious days editing my 500+ products. Now, with a little help from their terrific support, my time spent editing is now a fraction of what it was. Truly a fantastic product and well worth the money. Again, and I can't stress this enough, the support I've had has been first class. If you don't have this app you must love arduous, tedious work!

This a great app for bulk editing listings. It has an intuitive design and is easy to use. You can easily add photos, skus, edit descriptions and titles, and the developers are there to help when you reach out for support. We use this app on a regular basis to optimize our listings and are looking forward to the updates for linking the store to Amazon and eBay.

Updating inventory to a specific warehouse location doesn't work. For example, I have a warehouse in US and Egypt. If I update the stock quantity in Egypt in Vela, it ends up updating the stock quantity for US in Shopify. Haven't heard anything back from support over 7 days.

I've been using this app for at least 2 years, first on Etsy and now on Shopify and is one of my favourites. It has no comparison when it comes to erasing, adding or changing images in bulk AND adding or editing variations also in bulk! It is THE BEST app out there for this. Among the many functions, the ones for editing tags, prices and for search and replace text, whether is titles or descriptions are also very useful, easy to use, and convenient. 200% Recommended!!! Can't go wrong using Vela!

Excellent app and really good customer service. We have been using Vela for a couple of years and the features keep getting better. Its not cheap but worth the money for the time saved! We run two Shopify sites and an Etsy shop. Not only does Vela make bulk editing quick and easy but you can now copy listings from Etsy to Shopify and vice versa. For us this has been invaluable. You have to refresh the shop on vela before you start editing but as soon as you sync from Vela the changes are instant on your website or Etsy store. Really really good. When you have questions or need a nudge in the right direction customer service is always second to non. I really can't recommend these guys and this app highly enough. Really really good.