Reviews for Variant Option Product Options

Customer service was extremely helpful in identifying an issue we had with a custom theme of ours and fixing the problem on our behalf. The complication had nothing to do with the application, we decided a while back to use a Magento theme on Shopify (horrific idea in hindsight), which was caused integration issues with a whole number of apps we have installed. Customer service here looked into the code to help find out where the problem was, then made the necessary corrections. Thank you!

THIS APP IS A JOKE! Wish I read the bad reviews first. you can not TRACK INVENTORY! Yes you can do more than 100 variants but that is not transferred back to shopify to enter quantities. So you basically can not put any INVENTORY QUANITIES, PRODUCT SKUS, BAR CODES! Have to mention that the customer support may take several days to reply, and this app will completely mess up your product page layout!!!

The App works flawlessly and is highly customizable. Great technical support also! Best choice for configurable products.

very helpful and easy to use, it vamped my productsup alot. In addition they had great suggestions and helpful hints

We are a custom headboard builder. We have over 60 fabric choices, five sizes, numerous styles and lots of options. An app was needed that would fit the bill for all of these variations. We chose this one and have been very satisfied with the power of this app to do everything we need. The support has been tremendous and prompt when we had an issue. I'm glad we chose this app.

A great program for Print on Demand, there is an option to add many otions of different essence. I purchased a new theme and the app needed specialist setup. I contacted support and everything was set up for me. In addition, the program does not affect the download speed, as it is downloaded in the background. Easier to set up than iPhone :-)

Great app, tried out a few before choosing this one. Easy to use and very professional looking. Jon and Martin were extremely patient and helpful when I had a couple of issues I needed help with. As a small business Im in charge of everything here from manufacture down to making the tea, but Im not technical so the support is appreciated. 10/10

I was originally having some difficulty getting the main image to correctly switch when selecting a new variant, but Jon from the app team provided excellent speedy support and now everything is working great! Thank you so much for all of the help!

Although it's not that intuitive in the beggining, the app does exactly what I need. I was able to setup variants with the prices I needed them to be and the costumers are also happy with such options!

Excellent app and excellent support. Really enhances with shopify can do without being overly and needlessly complicated to set up and alter. Has tons of features - more than well worth it.

Apple Blossom Kennels

2023-02-16

United States

I would love to give this app 5 starts because I think the customer service was great, even after I had problems and asked for some work arounds, and they were willing to help me to get it to where I needed to make it functional for my particular needs. The only reason I am giving a 4 stars instead of 5, is because I'd like to see it be a little more user friendly for the average non-coding person and see it have a few more advancements. Having more option fields that are set to recognize correct format would be helpful. Right now there are creators that are creating things for other businesses (business cards, acrylic signs, etc.), so having email, phone and website formats for the input boxes is important (Such as an email field that has to have an @ and .com, or a phone field that has to be in phone format etc). Right now the input fields are wide open which allows for input errors by clients. Currently there is no way to duplicate an individual virtual option on the same product. It would be helpful if you could just click a button to duplicate that option in the product page and then edit it however you need. Duplicating each option by hand right now takes a lot of time to create a product with many variables. And the system doesn't allow you to have the exact same name for multiple options, so you have to come up with unique questions. Example, if I have a sweatshirt, and I first ask which color (white, black, gray), and then I want sub questions where only certain animals can be on white, and another specific set on black, and another specific set on gray. I have to have the "which color" option first, and then "which animal" next. But i have to create a whole new "which anmial" set for each color of the sweatshirt. but I can't use the same label "which anmial" for each sub set. the system requires it to be different. Another thing is I'd like to see it be more user friendly in terms of formatting options for the text (instruction) fields. Instead of requiring users to use code to change the text format and add images, etc. offering a rich text format within the app itself would really help. The instructions fields also don't currently print on the order invoice. Having an option to print everything on the order invoice would also be helpful. Next making a virtual option "conditional" for multiple selections would be helpful. So for example, if I have 5 different types of sweatshirts, and I want to offer a secondary option for 2 of those 5, I can't select the 2 at once for the next option. Instead I have to select 1 and add the option, then select the 2nd one and add the same option again. Instead having it conditional based on more than one selection would be very helpful. They offer only a drop down, for you to select which item to offer the sub option. Changing this to a checkbox, so you can associate your sub option with multiple options would be helpful. Formatting of the screen and options on the product page, is simply a straight line going down in plain text. Having the ability to format the questions anywhere on the product screen, and have rich text format built into the system, even an option to have your own font so it coordinates with your stores look and fee., and even have them in a format where you have columns or like a contract, or entry form, or other forms etc., would be really nice and visually pleasing to customers. It would also be nice if it allowed you to hide options, based on a selected option. It currenlty only allows for the options to appear byt allowing options to either appear or be hidden based on previously selected options would also be helpful, that way you can display all of what options are availbe to your clients first and then they narrow down their options based on selections. Having the ability to add breakers already available as drag and drop elements would be much easier than having customers enter in code to create them. I know you can do the code option, but having the option to simply select a breaker that is already available would be helpful to users who aren't well versed in code. The Duplicate option is a bit confusing. I ended up deleting everything in my product I had put together accidentally, becasue I didn't understand how the system worked. The way it works is it brings up a list of products to select except no select boxes are available. So if you then click on the product that you want to add, suddenly the page refreshes and that product is gone and now there are check boxes availablem for you to select the product you want to duplicate to. It's just rather confusing and could be made clearer for end users. Moving the virtual options around is a bit teadious, because they only go up and down and you have to select an arrow and click each time you want to move that one option up or down. It would be nice if it offered drag and drop so you could move options easily. It would be nice if the app also connected to shopify invoices, so you could specify the format you want all of the input information to print out as. Currently, you can go into the order and highlight the straight line format and print it out, but it's difficult to even see what is the client's response and what is the virtual option, because there is no formatting difference in the text. *NOTE: they did help me with this to change the text to bold, so make it easier to see. I am thankful for that! I also used shopify's print order app, and adjusted the invoice to include the information from this app, which is part of the instructions they gave me. Often times companies will need to be able to work on an order with messy hands and can't use a phone or tablet etc., to look at the order. They need to be able to print the order details off, and to do so in a format that works for them. Having this app connect to invoices, with a format determined by the user, would allow the user to format their questions in an 8.5x11 sheet, that then print that off in the invoices section, and would make this app extremely helpful, especially for creators and artists. I think they do want this app to be great and I hope they are able to make just a few more adjustments and then I would be able to give it the full 5 starts. none the less the support team was really great in helping me!

Verry great app with a lovely support!!! Jon and Martin will help you fast if you have any problems :-)

This app has lots of great customization options! It's perfect for allowing size, style and color choices for your customers.

This app has worked well for us - we have a lot of products with different variants. We've had some small issues along the way and they've always been able to help us out and they respond quickly.

This app helps me add so many variants that shopify won't support. Tech support is quick and friendly!

Sehr schneller und guter Service. Top App. Funktionert so wie ich mir das vorstelle! Kann ich echt weiterempfehlen!

Klare fünf Sterne. Wir haben die App seit fast zwei Jahren im Gebrauch. Super Service wenn mal was nicht klappt. Ansonsten funktioniert die App einwandfrei.

Great App! The team is very helpful as well and fast at responding. Does exactly what we need it to do.

Einfach die beste App für Produktoptionen und der Support ist mega hilfreich! Kann ich nur weiterempfehlen.

Update - after some back and forth the support team quickly assisted us and solved all our questions. Thank you, guys. Much appreciated.

The app does everything we need it to do and more. Easy to set up and navigate. The Customer Service is exceptional!

App very clear, support very responsive, reply quickly and fix all potential issues. Deeply recommend!

This app is great. The price is affordable and the customer service is exceptional. Highly recommend it

Great app works as expected, quick to resolve issues. Happy with the service they provided in a timely manner.

とても良く出来たアプリです。消費者にもわかりやすく表示することができました。写真の表示で不具合があり、問い合わせしましたがすぐに対応してくれました。写真の表示は正常になりました。とても親切なスタッフです。